Company Description
An exceptional leadership opportunity awaits in the vibrant heart of Hanoi. We are seeking a dynamic and experienced Cluster General Manager to oversee two distinguished Accor properties: Novotel Hanoi Thai Ha and Novotel Suites Hanoi.
Novotel Hanoi Thai Ha offers modern comfort and intuitive service for both business and leisure travelers in a prime location.
Novotel Suites Hanoi provides innovative, spacious accommodation solutions, catering to guests seeking extended stays with all the conveniences of a premium hotel.
This pivotal role demands a visionary leader capable of driving operational excellence, fostering synergistic growth between both hotels, and enhancing the overall guest experience across diverse offerings. If you possess a proven track record in multi-property management and are ready to lead two unique and successful hotels within Accor's esteemed portfolio, we invite you to explore this exciting challenge
Job Description
- Manage hotel operations to maximize profitability and to ensure superior guest experience.
- Identify and implement strategic performance drivers to optimize commercial performance and attract international and domestic travelers.
- Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.
Qualifications
- A minimum of 3 years of experience as a General Manager in a premium or midscale hotel, preferably within Vietnam.
- Proven ability to drive a dynamic team with enabling and collaborative leadership style.
- Strong knowledge in rooms, sales & marketing, digital marketing, e-commerce, and food & beverage services.
- Proficiency in English and Bachelor degree are required
Additional Information
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor's learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
