Manage Operation team to ensure smooth daily deliveries and address any problems happening during the day
Monitor to meet key operational KPIs on: On Time, Fill Rate, Incident Rate, Wastage Rate
Measure and ensure the productivity of the Operation and Shipper team to meet cost KPI on Fulfillment Cost and Last Mile Cost
Design KPI, bonus scheme, and execute to improve lead time, accuracy, and efficiency at every stage of the operation process
Collaborate with relevant departments to address current issues and execute inter-department projects to meet the company's objectives
Build excel base operation system and shift it to an internal system with our internal tech team step by step
Manage inventory, implement prevention methods to control operational loss
Lead the Delivery Ops team and address challenges related to shippers. Monitor and balance between in-house and external logistics parties for the best efficiency
Monitor the overall operational system, ensure data readiness, security, and smooth operation
Collaborate with the Technology team to design and implement a long-term operating system
Manage layouts, facilities, and equipment in the warehouse
Build a long-term warehouse solution by equipping it with lean processes, modern technology, and devices to boost operational efficiency
Hire staff for operation, enhance communication, conduct training & mentoring to various team members
Participate in other relevant projects assigned by the Line Manager
Qualifications:
Experience of managing team size of 50+ people/ 300+ fulfillment orders per day
Business English
3+ years in similar roles
Proactive, self-motivated, results-focused, Eager to learn new things
Good communication skills, hard and smart work, and enthusiasm
Job Benefits:
Competitive salary: Up to 50 million VND Gross
100% salary during the probation period
Annual salary review once a year in December
Provide a laptop and the necessary working equipment
Monthly performance-based bonuses & annual bonus
Participation in compulsory insurance schemes (SI - HI - UI) after becoming an official employee
