Front Desk / Receptionist (COBI CO-WORKING SPACE)

POSITION OVERVIEW;

The Front Desk Staff is responsible for providing professional reception and customer service to tenants, guests, and visitors at COBI WORK District 7. The role handles front-desk operations, tenant requests, access registration, meeting room bookings, and general support to ensure a smooth and pleasant co-working experience.

JOB DESCRIPTION:

·        Maintain a neat, professional appearance; keep the reception desk presentable at all times.

·        Welcome and receive guests, visitors and tenants at the front desk.

·        Receive customer requests and complaints at the counter and pass them to OP for handling.

·        Receive, log and hand over mail and parcels.

·        Serve water or drinks to guests while they are waiting.

·        Register Face ID, key access and parking; handle move-in and move-out registrations.

·        Guide new tenants on using office facilities: printer, coffee machine, pantry, meeting rooms.

·        Receive and record Meeting / Convention Room bookings in the consolidated file.

·        Send welcome emails and explain new-tenant benefits: free credits, membership offers, cards.

·        Send tenant announcements: events, promotions and technical maintenance notices.

·        Support sending tenant emails and follow up on fee payment reminders.

·        Keep the reception, pantry and plant areas clean and well arranged.

·        Cover the rotational Saturday morning shift (8:00–12:00), one staff per floor.

·        In short: every request that can be resolved at the front desk.

REQUIREMENTS:

·        Graduated from a college or university in Business Administration, Hospitality Management, Operations Management, Project Management, or related fields

·        Good communication and customer service skills.

·        Professional, friendly, and service-oriented attitude.

·        Good organizational skills and attention to detail.

·        Ability to handle multiple requests and work effectively under pressure.

·        Basic computer skills, including MS Office.

·        Good command of English or Korean.

·        Previous experience in front desk, receptionist, customer service, hospitality, or co-working/office operations is preferred.

SALARY: Mininum 14.000.000 GROSS

BENEFITS:

·      Company-provided laptop/desktop; company car available for business trips

·      Opportunities to attend overseas exhibitions, research programs, and Korea trips (for outstanding employees)

·      Full salary-based social insurance coverage

·      Free coffee, tea, and soft drinks at the office

·      Employee discounts on all COBI GROUP products

·      Foreign language training support: 50% of monthly tuition (up to 1,000,000 VND/month)

·      Child tuition support: 500,000 VND per child (from 3 years old). Up to 2 children per employee

·      Domestic & international business trips: All expenses covered by the company. Additional daily travel allowance

·      Overtime compensation in accordance with Labor Law

·      Annual health check-up

·      Salary review once per year & 13th-month salary

·      Seniority allowance: +300,000 VND/year (after every 12 months of service)

·      12 days of annual leave

·      Trade Union membership upon signing official labor contract, with full benefits for holidays, birthdays, and welfare programs

OTHER INFOMATION:

·      Time to work: 8:00–17:30 (Mon–Fri) + 8:00–12:00 (Sat AM)

·      Be available on-site during events or as requested by the Management Team to ensure smooth and successful event operations.

·      Location: Co-working office at Cobi Tower II (Dist.7 – HCMC)

• Contact: 0932145469 or email [Confidential Information]