House of Barbaard is preparing for the opening of its new flagship venue at Tin B Plaza Hanoi Centre in Hanoi, building on 9 years of experience in grooming and hospitality, featuring a luxury lounge bar, a barbershop, and private rooms designed for members and guests who value refined social experiences. The venue will offer the best of classic drinks and haircuts together with exclusive member concepts and is being developed as a long term social home for professionals, entrepreneurs, and international guests in the heart of Hanoi.
About the job
Responsibilities
- Leadership: Provide strong leadership to the bar team, including bartenders, waitstaff, and support staff. Train, supervise, and motivate employees to deliver excellent customer service and achieve performance targets.
- Operations Management: Oversee the day-to-day operation of the bar, including opening and closing procedures, staff scheduling, and inventory management. Ensure efficient workflow and adherence to operational standards and procedures.
- Guest Experience: Ensure a high level of guest satisfaction by maintaining a welcoming atmosphere, promptly addressing guest concerns, and consistently delivering high-quality service. Monitor guest feedback and implement improvements as needed.
- Financial Management: Develop and manage budgets, sales targets, and cost-control measures to maximize profitability while maintaining quality standards. Monitor revenue and expenses, analyze financial reports, and implement strategies to optimize performance.
- Beverage Program: Develop and maintain a comprehensive beverage program, including crafting menus, selecting suppliers, and pricing products competitively. Stay informed about industry trends and customer preferences to ensure a diverse and appealing beverage selection.
- Marketing and Promotion: Develop and execute marketing strategies and promotional activities to attract guests and drive sales. Collaborate with the hotel's marketing team to create enticing promotions, special events, and loyalty programs.
- Compliance: Ensure compliance with all relevant regulations, including health and safety standards, liquor licensing laws, and employment regulations. Maintain accurate records and documentation as required by law and company policies.
- Training and Development: Provide ongoing training and development opportunities for staff to enhance their skills and knowledge. Conduct regular performance evaluations and provide feedback to support employee growth and career advancement.
- Relationship Management: Build and maintain positive relationships with suppliers, vendors, and other hotel departments to ensure smooth operations and effective collaboration. Negotiate contracts and agreements to secure favourable terms and pricing.
Requirement
- Experience: 2-4 years
- Excellent communication in Vietnamese and English;
- Hands-on leader with high standards, problem-solving mindset, and calm under pressure.
- Flexibility to work shifts, evenings, weekends, and holidays as needed.
Benefit & Salary
- Salary: Base Salary (plus Service Charge + KPI Bonus),
- 13th-month salary.
- 20 days of paid leave
- Meal allowance: 40,000 VND per working day.
- 20% discount on company products and 50% staff discount on all F&B services for your personal consumption.
- Social Insurance
Weekly working hours: 48 hours (6 days per week)
