About the Role
We are seeking a highly motivated and skilled Field Operations & Maintenance Engineer to join our client's dynamic team. This role is crucial for ensuring the smooth operation and continuous improvement of our battery swap stations. The ideal candidate will possess a strong technical background in electrical engineering, coupled with hands-on experience in maintenance, installation, and troubleshooting. You will be responsible for a variety of tasks, including site surveys, installation support, station monitoring, maintenance, and SLA management. This position requires frequent site visits and a proactive approach to problem-solving. You will play a vital role in expanding our energy network and improving operational efficiency.
Key Responsibilities
- Conduct frequent site surveys to assess potential locations for new swap stations, including photo documentation, cost estimation, and technical coordination.
- Provide installation support, training, and acceptance testing for new swap stations, including vendor coordination, construction quality checks, and material verification.
- Perform routine patrols and inspections of battery swap stations to identify and address potential issues.
- Respond immediately to fault alerts from the control center and implement effective solutions.
- Monitor station status and manage alerts via our operations system.
- Conduct basic troubleshooting, consumables replacement, and scheduled maintenance at swap stations.
- Manage Service Level Agreements (SLAs) by analyzing downtime and identifying opportunities for environmental and charging efficiency improvements.
- Develop and maintain Standard Operating Procedures (SOPs) for long-term improvements.
- Collaborate with power companies and contractors to build new charging stations sites and optimize existing ones.
- Contribute to the expansion of our energy network and the improvement of operational efficiency.
Required Skills & Qualifications
- Bachelor's degree in Electrical Engineering or a related field.
- Minimum 3 years of experience in the field with proven experience as an Electricity Engineer.
- Hands-on experience in maintenance and troubleshooting electrical systems.
- Strong understanding of electrical schematics and diagrams.
- Proficiency in using computer software for data analysis and reporting.
- Valid driver's license and willingness to travel to various site locations.
- Familiarity with safety regulations and procedures related to electrical work.
- Good communication in English or Chinese.
- Field service experience, including equipment installation and/or maintenance.
- Electro-mechanical equipment maintenance, rather than production line maintenance.
- Experience with charging or swap station maintenance is a plus.
- Experience installing charging or swap stations is a plus.
Additional Information
Examples of relevant backgrounds would include: Roadside CCTV installation & maintenance, Telecommunications equipment installation & maintenance, 4G / 5G base station installation & maintenance, Vending machines or ATM installation & maintenance.
- The candidate should be comfortable working in outdoor environments and be able to handle physical tasks related to maintenance and installation. We offer a competitive salary and benefits package, along with opportunities for professional development and growth within the company.
