The Facility & Safety Environment Supervisor will assist the Facilities Manager in leading a team or vendor group to manage the tactical delivery for the assigned property/facility, and be the on-site key point of contact for key stakeholders and/or client in the absence of the Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services, helpdesk, comprehensive safety management, and environmental compliance oversight.
Safety System Responsibilities: Oversee people safety management in accordance with client safety requirements for staff and contractors. Maintain optimal condition for all critical safety equipment including fire pump systems, fire alarm control panels, smoke and heat detectors, fire extinguishers, FM200 systems, and lightning protection systems. Manage certificates and legal compliance requirements for safety valves, pressure tanks, and water quality monitoring (incoming and outgoing).
Environment System Responsibilities: Supervise wastewater treatment systems, DI water systems, waste collection systems, dust collection, scrubbers, and ventilation systems. Lead environmental monitoring management programs and pest control monitoring activities.
Continuous Improvement Responsibilities: Collect and analyze energy consumption data (water, electricity, steam, air) to identify improvement opportunities and generate reports. Investigate facility-wide improvement opportunities to achieve cost savings aligned with JLL's annual client commitments. Monitor projects related to safety requirements and environmental compliance.
Major Responsibilities
People Management (where applicable)
- Manage and coach team members
- Develop and sustain a high-quality, well-motivated team
- Ensure high staff morale, trust, and work ethics
- Actively support an environment that promotes teamwork, cooperation, and performance excellence
- Assist in mentoring and enabling training & development of team members
Client/Stakeholder Management
- Deliver excellent customer service to meet on-site client expectations
- Build and develop effective relationships with key stakeholders and/or clients across all organizational levels
- Monitor procedures to ensure client expectations are conveyed and acted upon
Safety & Environmental Compliance Management
- Implement and manage comprehensive safety procedures to ensure provision of a safe working environment
- Ensure compliance with statutory regulations on fire, health, and safety standards
- Oversee environmental management systems and ensure regulatory compliance
- Conduct safety audits and environmental assessments
- Manage safety training programs for staff and contractors
- Monitor and report on environmental performance metrics
Procurement & Vendor Management
- Manage multiple vendors with both hard and soft skills to deliver services on time and within budget
- Manage vendor procurement processes in accordance with agreed client procurement guidelines and Jones Lang LaSalle procurement best practices
Contracts Management
- Ensure all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
- Monitor contract expiry dates and initiate re-procurement when needed
- Continually assess contracts to ensure best value delivery to the client
Site Operations Management
- Implement industry best practice operations
- Assist and monitor to ensure all building procedures and performance measures are maintained at all times
- Ensure all Critical Environment (CEM) requirements are met
- Seek ways to reduce costs and improve operational standards
- Provide 24/7 emergency call support and site attendance as required
Risk Management
- Assist in implementation and management of property risk management programs
- Support implementation and monitoring of disaster recovery and business continuity plans
- Follow established escalation procedures and incident reporting procedures
- Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with firm guidelines, procedures, and strategies
- Achieve Key Performance Indicators and Service Level Agreement targets
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- Minimum 3 years of experience in facilities, property management, hospitality, or related field with safety and environmental oversight
- Experience working in client industry environment
- Knowledge of local health, occupational safety, and environmental requirements
- Knowledge of critical facilities and environmental systems
- Knowledge of vendor management for specialized safety and environmental services
- Understanding of basic technical aspects of property systems (Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical & Electrical systems, BMS systems, environmental control systems)
- Proven capacity to understand and interpret commercial contracts
- Strong budget management and financial analysis skills
- Certification in safety management (preferred) and environmental compliance
Critical Competencies for Success
Client Focus & Relationship Management
- Ease of interaction with a wide range and level of client staff
- Ability to manage conflict and balance between client and firm requirements
- Customer-oriented attitude with focus on safety and environmental stewardship
- Demonstrates proactive & professional approach to customer service
Safety & Environmental Leadership
- Proven ability to develop and implement safety management systems
- Experience in environmental compliance and monitoring programs
- Strong knowledge of safety regulations and environmental standards
- Ability to conduct risk assessments and develop mitigation strategies
Project Management & Organizational Skills
- Excellent planning & organizational skills to prioritize work and meet tight deadlines
- Proven ability to manage multiple and complex operational, safety, and environmental matters daily
- Experience managing safety and environmental improvement projects
Problem Solving & Strategic Thinking
- Capacity to deal with ambiguity and solve complex safety and environmental problems effectively
- Analytical approach with proven ability to solve problems using quantitative methods
- Proven ability to employ holistic approaches and develop long-term solutions
Other Personal Characteristics
- Demonstrated superior people management skills with ability to lead teams effectively in safety-critical environments
- Strong communicator with good presentation skills and strong verbal & written communication skills (English & local language)
- Passion for quality and safety with attention to detail
- Self-motivated, confident, and energetic approach to safety and environmental challenges
- Ability to effectively deal with stressful and emergency situations
- Flexible and able to adapt to rapidly changing safety and environmental requirements
- Strongly goal-oriented with focus on meeting all performance, safety, and environmental targets
- Team player able to cooperate across departments to meet safety and environmental objectives
- Proven ability to initiate and follow through with safety and environmental improvement initiatives
- Exhibits honesty, trustworthiness, and ethical leadership in safety matters
KEY STAKEHOLDERS
- Client staff
- Engineering Manager
- Safety Officers and Environmental Coordinators
- Specialized vendor staff (safety, environmental, and maintenance contractors)
- Regulatory authorities and inspectors
