- Manage and oversee the daily operations of the Housekeeping Department to ensure the highest standards of cleanliness, hygiene, and presentation throughout the hotel.
- Lead, train, and motivate the housekeeping team to deliver excellent service and maintain brand standards.
- Plan staffing schedules, allocate duties, and monitor team performance to ensure operational efficiency.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to maintain quality standards.
- Manage housekeeping supplies, equipment, and inventory while controlling departmental costs and budgets.
- Coordinate closely with Front Office, Engineering, and other departments to ensure smooth operations and excellent guest satisfaction.
- Ensure compliance with hotel policies, health & safety regulations, and brand standards.
- Other tasks may need assign by manager.
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