OVERVIEW OF POSITION
The Environmental Services (EVS) Manager is responsible for the overall management of the EVS team, as well as the end-to-end lifecycle of uniform distribution and maintenance.
KEY DUTIES AND RESPONSIBILITIES
Duties may include but are not limited to:
- Oversee the daily cleaning activities to ensure all areas of the club aremaintainedtohigh standardsof cleanliness and hygiene.
- Direct, supervise, and coordinate the activities of the EVS staff, ensuring tasks are completed efficiently and effectively.
- Train EVS staff on proper cleaning techniques, safety protocols, and the use of cleaning equipment and chemicals.
- Ensure adequate stock of cleaning supplies and proper maintenance of cleaning equipment.
- Develop and implement cleaning schedules to ensure all areas of the casino are regularly cleaned andmaintained.
- Perform regular inspections of the premises to ensure cleanliness standards are met andidentifyareas for improvement.
- Ensure all cleaning activitiescomply withhealth and safety standards and regulations.
- Manage administrative duties related to the EVS team, including scheduling, record-keeping, and inventory management.
- Provide regular updates and reports on the status of cleaning operations and propose improvements as needed.
- Oversee EVS operations during assigned shifts, ensuring coverage for all operational hours.
- Assigning uniform entitlements based on job role or department
- Managing uniform sizing data and employee updates
- Coordinating booking schedules for fittings and pickups
- Tracking stock levels and inventory transfers
- Handling exchanges, alterations, and returns
- Ensuring compliance with uniform policies and branding standards
- Othertasks asassigned by Management.
KEY FUNCTIONS
- Attention to Detail: Ensuring entitlements and sizes areaccuratefor every employee
- Organizational Skills: Managing appointments, stock, and renewals efficiently
- Data Literacy: Navigating dashboards and generating reports
- Problem-Solving: Handling sizing issues, returns, and urgent dispatches
- Communication: Coordinating across HR, procurement, and fulfillment teams
QUALIFICATIONS INCLUDE THE FOLLOWING:
- Diploma orbachelor's degree in Hospitality, Business, ora relatedfield preferred.
- 3+ years of experience in gaming or hospitality, with some experience in a supervisory role.
- Strong knowledge of gaming operations, regulations, and procedures.
- Excellent leadership and communication skills with the ability to manage a diverse team.
- Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
- Familiarity with gaming management systems (CMS) andproficiencyin Microsoft Office.
- Flexibility to work shifts, including nights, weekends, and holidays.