- Location: Hai Ba Trung street, Xuan Hoa (D.3), Ho Chi Minh city, Vietnam
- Schedule: Monday to Friday, 8-hour shifts plus a 1-hour break
- Work Environment: Fully English-speaking
ABOUT THE ROLE: BECOME A STRATEGIC KNOWLEDGE BROKER
This is your gateway to executing high-stakes global business. As a Client Service Associate, you are not just executing tasks; you are managing a fast-paced portfolio and acting as a strategic information bridge between global decision-makers and the world's most specialized industry experts.
You will partner directly with our elite institutional clients, including top-tier investment banks, hedge funds, strategy consultancies, and Private Equity (PE) firms, to deconstruct their knowledge gaps, and then identify, headhunt, and persuade C-suite executives to share their insights in exclusive consultation interviews.
Your Core Responsibilities:
- Deconstructing Complex Briefs: Independently analyze complex client project requirements across diverse global industries to pinpoint exact knowledge gaps and identify the precise information required.
- Executive Headhunting: Conduct deep, strategic profile research utilizing professional networks (LinkedIn, internal databases, alternative sourcing) to source and map out high-profile industry leaders globally.
- B2B Outreach & Persuasion: Initiate direct outbound communication (cold calling, professional networking, email sequencing) to pitch complex project opportunities and confidently negotiate with global C-suite executives to secure their participation.
- End-to-End Project Ownership: Manage the entire project lifecycle under tight deadlines, from vetting and matching experts with clients to coordinating schedules across multiple time zones, ensuring seamless client interaction and high delivery standards.
WHAT WE LOOK FOR
We are looking for professionals with 6 months to 3 years of commercial experience (e.g., in B2B Sales, Headhunting/Recruitment, Account Management, Business Development, or Customer Success, or relevant backgrounds) who are ready to transition to a global playground:
- Professional English Fluency: Exceptional verbal and written English communication skills. You must be completely confident presenting to and negotiating with senior international stakeholders daily.
- Proven Track Record in Sales & KPIs: A results-oriented mindset backed by a proven history of hitting targets, managing pipelines, or handling high-pressure commercial projects in your previous roles.
- High Resilience: A mature growth mindset with the ability to handle daily rejections, adapt to shifting client demands, and view constructive feedback as a tool for career advancement.
- Strong Business Acumen & Problem Solving: A sharp understanding of business structures, market trends, and organizational workflows, supported by a Bachelor's degree or higher.
WHY JOIN US IN HCMC
- Top-Tier Compensation Package: A highly competitive base salary, monthly allowances, and an uncapped, highly attractive monthly bonus scheme that stands out significantly against market benchmarks for experienced professionals.
- Transparent, Merit-Based Promotion: A fast-track promotion path designed for high performers - advance to a Managerial level within 2 years and a Vice President role within 5 years.
- Global Mobility: Take your career international with unique opportunities to work in our offices in Athens, Montreal, or Bogota through our global exchange program.
- Comprehensive Benefits: of up to 20 paid leave days per year, a flexible hybrid working policy, premium private medical insurance, wellness sponsorships, and frequent team-bonding events.
- Mastery of Advanced Commercial Skills: Sharpen high-level executive negotiation, complex project management, and global client-relationship management skills.
- Dynamic, Elite Environment: A creative, entrepreneurial, and fast-paced workplace driven by transparency, diversity, quality, ownership, and constant improvement.
