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ILA Vietnam

Educational Counsellor - Ho Chi Minh Overseas Study Centre

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  • Posted a day ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Responsibilities

  • Have excellent knowledge in terms of product and functional knowledge
  • Give counselling to customers in person, on phone and by email
  • Do telesales
  • Complete school application and visa application
  • Liaise with overseas schools on student application and issues
  • Make sure the student folder filed with appropriate and enough documents
  • Handle customer issues
  • Conduct visa training and program orientation
  • Follow up student study pathway with schools
  • Conduct customer service after sales: build up supporter network and strengthen relationship with students
  • Be interpreter for department seminars & support school partners at fairs
  • Get to know and update overseas study market, competitors and other related education organizations frequently
  • Attend training workshops, exhibitions, fairs and relevant events
  • Support DM on assigned tasks

Skill Requirements

  • Team work
  • Communication
  • Problem solving
  • Creativity
  • Cooperation
  • Training, delegation & coaching skill
  • Excellent English and Vietnamese (4 skills), Upper-Intermediate
  • Excellent at MS-Office (Word, Excel, PowerPoint, Outlook)
  • Right mind-set, in good condition, active, adaptable and flexible

Required Experience

  • Experience in Overseas Study area

Required Education And Qualifications

  • Bachelor Degree

Benefits

  • Competitive salary package
  • Performance Bonus
  • 14 days of annual leave
  • Healthcare insurance
  • Health Check
  • English Courses Discount (90% for employee, 75% for 1st relation of employee, 50% for 2nd & 3rd relation of employee)
  • ILA Party, Training, Engagement activities

Contact Us

  • The Crest Residence, Khu th Metropole Th Thim, 15 Trn Bch ng, Phng Th Thim, Thnh ph Th c
  • 0334393485
  • [Confidential Information]

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About Company

Job ID: 136691393