ABOUT THE COMPANY
Welcome to Ni Hao Ma - Mandarin Learning Lab (NHM VIET NAM), an international EdTech company dedicated to delivering a world-class Mandarin learning experience to all learners. Our mission is to empower learners to explore, engage in, and excel in the language and culture anytime, anywhere.
At NHM VIET NAM, we envision becoming a top-of-mind Mandarin learning community where learners of all levels can connect, support, and inspire each other. Our core values include joyful and shared experiences, modern and trendy Mandarin, a trusted environment, and thoughtful service. With NHM VIET NAM, expecting uniqueness and enriching learning experiences sets us apart from others. You love to work in an international and professional environment with dynamic colleagues Join us on this exciting journey!
JOB DESCRIPTION:
1. Student Consultation & Enrollment:
- Assist students through the enrollment process, addressing queries on programs, fees, and schedules.
- Follow up with prospective students to facilitate enrollment.
2. Student Support & Record Management:
- Maintain accurate and up-to-date student records in our system.
- Ensure all enrollment documents are complete and correct before courses commence.
- Support students throughout their learning journey to enhance their overall experience.
3. Collaboration & Contribution:
- Collaborate closely with other departments (Teachers, Student Care, Marketing) to enhance service quality.
- Participate in enrollment events and promotional activities.
- Report on work performance and recommend improvements for better recruitment outcomes.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Bachelor's degree in Marketing, Languages, Business Administration, or related fields.
- Minimum 1 year of experience in student admissions or customer service (preferred).
- Strong communication and interpersonal skills.
- Fluency in English (required); proficiency in Chinese is advantageous.
- Proficiency in Microsoft Office; experience with Freshsale systems is a plus
WORK LOCATION: 218 Nguyen Van Huong, An Khanh Ward, HCMC
WORKING TIME: 9-6PM From Monday to Saturday
WHY SHOULD YOU APPLY
- Experience an international and diverse working environment.
- Join a dynamic team with supportive colleagues.
- Access regular training sessions and team knowledge-sharing opportunities.
- Enjoy flexible online and offline work arrangements based on your schedule.
- Receive a competitive salary along with monthly and quarterly incentives and bonuses. (Base salary: 8.000.000 - 10.000.000, incentives range: 3.000.000 - 15.000.000/month)
