Ecommerce Manager

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Publicis Groupe is now the world's largest communications group, operating at the intersection of creativity, media, data, and technology to drive business transformation in a platform-driven world. Through The Power of One, we connect expertise across disciplines and markets to deliver impactful solutions at scale.

With nearly 100 years of heritage, Publicis Groupe is entering its second century, driven by resilience, innovation, and a strong belief in people as the core of every transformation.

About the Role

The Ecommerce Manager is responsible for managing end-to-end ecommerce operations for assigned clients, ensuring effective media delivery, strong performance, and high client satisfaction. This role also leads the team to deliver optimal results in line with client-defined KPIs and business objectives.

Job Responsibilities

• Manage and oversee the end-to-end ecommerce operation for assigned clients, ensuring smooth execution, performance delivery, and high levels of client satisfaction.
• Work closely with team to plan, execute, and optimize campaigns, driving continuous improvement in media effectiveness and business outcomes.
• Develop, implement, and manage plans, ensuring alignment with ROAS targets, budget efficiency, and agreed client KPIs.
• Translate ecommerce strategies into actionable execution plans, while regularly reviewing sales performance to identify optimization opportunities and growth levers.
• Lead performance tracking and reporting, delivering weekly reports with clear insights, implications, and actionable recommendations for clients and internal stakeholders.
• Coordinate cross-functional teams and stakeholders, ensuring timely delivery, quality output, and consistency across all ecommerce activities.
• Handle ad hoc initiatives and evolving business needs, maintaining high standards of execution and accountability.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• At least 5+ years of experience in ecommerce, preferably in agency or commerce-focused roles.
• Strong understanding of end-to-end ecommerce operations.
• Strong analytical, communication, and stakeholder management skills.
• Ability to manage multiple priorities and adapt to changing client timelines.
• Prior experience in team management is preferred.

Ready to take the next step with Publicis Groupe

Apply now by clicking Apply.

We review applications on a rolling basis, so early submissions are strongly encouraged. Only shortlisted candidates will be contacted.