- Responsible for merchandising PGI's e-store (Shopee, TikTok Shop, Lazada, and Website) and managing product, price, promotion, stock, and CRM.
- Develop and execute the online merchandising strategy.
- Generate new business from existing customers (e-commerce platforms), and identify and develop new e-commerce business units.
- Provide ongoing sales reporting and analysis, focusing on ROI, conversion rate, and other marketing KPIs.
- Collaborate closely with platform partners to maximize sales performance.
- Facilitate communication between cross-functional teams and the Regional team to meet deliverables.
- Set up, optimize, and analyze advertising to maximize e-commerce sales.
- Manage and collaborate with KOLs/KOCs and oversee livestream hosts working with the store.
- Work closely with the marketing team on content planning, KOL/KOC booking, external traffic, and TikTok ads.
- Coordinate with other departments (warehouse, accounting, etc.) to handle orders, returns, and refunds, enhancing customer experience.
- Manage and grow the customer database through acquisition campaigns, brand partnerships, and innovative strategies.
- Conduct QA testing to ensure the accuracy of new products/ promotions details display across platforms and an optimal user experience.
Requirement
Must have:
- Must have:
- At least 2 years of experience in e-commerce. (Shopee, TikTok, Lazada...)
- Strong relationship with KAM or a higher position in the e-commerce platform.
- Proficient (intermediate) skills in the MS Office software pack.
- Advanced skills in managing social networks and online sales portals.
- Know the online sales flow/pattern on many different e-commerce platforms and Online websites.
- Basic Qualifications:
- Strong project management skills, including conceptualization, driving alignment, planning resources, managing deadlines, and achieving objectives.
Basic Qualifications:
• Strong project management skills, including conceptualization, driving alignment, planning resources, managing deadlines, and achieving objectives.
Benefit
- Comprehensive benefits package: Social insurance, Health insurance, Periodic health examination
- Holiday entitlement: Saturday, Sunday / National Holidays & Annual Leave by the Labor Code
- 13th-month salary
- Yearly company trip
- Exposure to strong mentorship and leadership examples
- Development of knowledge and understanding of the audio/tech industries with a great network of notable partners and industry experts
- Be a valuable member of a close-knit, collaborative, and dynamic team that encourages networking and self-development.
Location:
5-7, D52 Street, Bay Hien Ward, HCMC
Time: Monday - Friday, 9:00 - 18:00
