E-Learning LMS Specialist

Company Description

Bureau Veritas Consumer Products Services is a globally recognized leader in quality assurance and compliance services for manufacturers, distributors, and retailers. With a presence in all major sourcing and selling territories, the company provides solutions to ensure product quality, safety, compliance, and speed-to-market. Bureau Veritas works across diverse industries including Hardlines, Health and Beauty, Toys and Juvenile Products, Softlines and Footwear, Electrical and Electronic Products, Food, Automotive, and Wireless/Smartworld products. Its comprehensive services enhance brand security, sourcing flexibility, and profitability throughout the supply chain.

Role Description

The E-Learning LMS Specialist is a full-time, on-site role located in Ho Chi Minh. This position is responsible for managing learning management system (LMS) operations, designing engaging instructional content, and delivering training and digital learning solutions. The specialist will support internal and external stakeholders by conducting training sessions and driving the adoption of e-learning initiatives, ensuring the platform meets user needs and organizational objectives.

Working locaition: Nguyen Thi Dinh, District 2

Working hours: 8:00 AM - 5:30 PM Monday-Friday

Key Responsibilities

1.     LMS Management:

Support training manager and designers with Courses and system set ups:

Maintain expert knowledge of the LMS capabilities and configurations.

Setting up courses, branches, user profiles and programs

Configuring tests, exams.

Design and implement workflows in the LMS to meet Program requirements.

2.     Records maintenance

Create and maintain user Data, courses and exams in the system.

Track and audit system data accuracy.

3.     Reporting

Extract data from the system and generate Learners reports.

Structure learners reports for other teams to update.

4.     Team support

Document and maintain procedures and guidelines for operations team.

Train, guide and advise users on how to operate the system and become more autonomous.

Propose improvements and new ways of operating the system

Participate in Ad-hoc automation projects.

Qualifications

• Proficiency in Learning Management System (LMS) operations and overall learning management
• Strong skills in Instructional Design and Digital Learning
• 2-3 years of experience in Training & Development and supporting broad training initiatives
• Ability to design, implement, and deliver training programs effectively
• Strong organizational, project management, and communication skills
• Proficiency in e-learning and digital education tools
• Bachelor's degree in Education, Learning Technologies, or a related field is preferred
• Experience in global or cross-functional training projects is a plus