E-commerce Manager

STADA Pymepharco (Headquartered: Germany)

Working location: Dist. 3, HCMC

Position: E-commerce Manager

Type of recruitment: New headcount

Open for candidate who have at least 5 years as E-commerce role at Pharma (Food Supplement/consumer healthcare)/FMCG companies with good command of English

Job purpose:

Key Responsibilities

1. eCommerce Execution & Platform Management

Act as single point of contact between STADA and eCommerce enablers/agencies

Coordinate day-to-day execution across Tier-1 platforms (e.g. Shopee, TikTok Shop)

Monitor store operations, campaigns, promotions, and hero SKU focus

2. Content & Performance Coordination

Work with enablers to:

Optimize PDP content (images, claims, videos)

Deploy short-form video & KOL/KOC content

Track key performance metrics:

GMV, conversion rate, ROAS, traffic

Ensure continuous optimization based on data insights

3. Strategy & Governance Ownership

Own local eCommerce strategy execution, aligned with regional direction

Ensure clear KPIs, timelines, and deliverables with enablers

Lead regular performance reviews (weekly / monthly)

Escalate risks and recommend corrective actions

4. Cross-functional Collaboration

Coordinate with:

Marketing (content, brand, media)

Supply Chain (availability, forecasting)

Finance (basic PnL & budget tracking)

Ensure eCommerce plans are aligned with overall business priorities

5. Key Deliverables

Successful launch & scale-up of eCommerce platforms

Improved conversion rate & media efficiency

Clear reporting on eCommerce performance and insights

Gradual internal capability build-up through knowledge transfer from enablers

Key requirements

Professional experience

• At least 5 years of experience in eCommerce /digital commerce at Pharma/Food Supplement/consumer healthcare companies with hands-on exposure to:

. Marketplaces (Shopee, Lazada, TikTok Shop)

.Working with agencies / enablers

• Strong understanding of:

.PDP optimization

.Performance media fundamentals

.Platform mechanics & promotions

Key Skills & Competencies

• Good command of English (work closely with regional)
• Data-driven mindset (comfortable with dashboards & KPIs)
• Strong coordination & stakeholder management
• Structured, execution-focused, detail-oriented
• Comfortable working in a fast-changing, early-stage setup