Work location: Nguyen Luong Bang Street, District 7, Ho Chi Minh City
Workplace type: On-site
Working hours: Monday to Saturday, 9:00 AM–6:00 PM; work from home is available on Saturdays
Reports to: Vietnam Beauty & Wellbeing Consumer and Market Insights Lead
Salary: Up to VND 30,000,000 gross per month, depending on qualifications and experience
About the role
The E-commerce Data Analyst will support the Greater Asia Digital Commerce Insights team, with a primary focus on the Vietnam and Thailand markets.
The role is responsible for analyzing digital commerce performance, maintaining accurate reporting, and translating platform, sales, media and shopper data into practical recommendations for the business.
Key responsibilities
- Own the day-to-day digital commerce performance analysis and reporting for the Vietnam market.
- Consolidate and analyze data from e-commerce platforms, sell-out reports, media channels and shopper sources.
- Identify opportunities to improve traffic, conversion, product assortment, pricing, promotions and overall business growth.
- Support the Greater Asia Digital Commerce Insights Lead in developing cross-platform and cross-market learnings.
- Translate analytical findings into clear and actionable recommendations for the Digital Commerce business team.
- Prepare insights and materials for monthly business reviews and leadership updates.
- Validate data sources and ensure the accuracy, consistency and completeness of performance reports.
- Deliver ad hoc analytical projects on time, in full and with high-quality insights.
- Collaborate with internal business teams and regional stakeholders across Vietnam, Thailand and Greater Asia.
Expected deliverables
- Accurate and timely digital commerce performance reports.
- Reliable data validation and quality-control processes.
- Clear business insights and actionable recommendations.
- High-quality ad hoc analyses delivered according to agreed timelines.
Qualifications
- At least three years of experience in Data Analytics, Business Analytics, Business Intelligence or a related role.
- Proven experience using data and analysis to support business decisions and deliver measurable impact.
- Strong ability to work with multiple data sources and large datasets.
- Strong data-cleaning, reconciliation and validation skills.
- Ability to translate complex analytical findings into clear business actions.
- Experience in e-commerce, digital commerce, retail, FMCG or consumer goods is a strong advantage.
- Good time management, stakeholder management and project-management skills.
- Able to work independently while collaborating effectively with local and regional teams.
- Native-level Vietnamese and strong spoken and written English.
Benefits
- Gross monthly salary of up to VND 30,000,000, depending on qualifications and experience.
- 100% salary during the probation period.
- Full statutory social, health and unemployment insurance contributions.
- Pro-rated 13th-month salary.
- Personal healthcare insurance.
- Company shuttle bus.
- Daily lunch provided.
- Professional working environment at a multinational company.
- Employment contract signed with Tlnt as the legal employer.
