IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to belong.
Do you see yourself as Duty Engineer At Holiday Inn Resort Ba Na Hills, (Pre-opening)
At Holiday Inn Resort Ba Na Hills, we are committed to providing a safe, comfortable, and memorable experience for every guest. As a Duty Engineer, you will play a critical role in ensuring the efficient operation, maintenance, and reliability of the hotel's engineering systems and facilities.
As part of the pre-opening team, you will support the commissioning of building systems, establish preventive maintenance programs, and help create a safe and well-maintained environment for guests and colleagues from day one.
Key Responsibilities
Engineering Operations
- Supervise the daily operation of the Engineering department during assigned shifts.
- Monitor the performance of all mechanical, electrical, plumbing (MEP), HVAC, kitchen, laundry, and life safety systems.
- Respond promptly to maintenance requests and equipment breakdowns to minimize operational disruption.
- Ensure all engineering work is completed safely, efficiently, and in accordance with hotel standards.
Preventive & Corrective Maintenance
- Carry out preventive maintenance schedules for guest rooms, public areas, back-of-house facilities, and plant equipment.
- Troubleshoot and repair faults in electrical, plumbing, air conditioning, refrigeration, and mechanical systems.
- Monitor maintenance records and ensure work orders are completed accurately and on time.
- Recommend improvements to enhance equipment reliability and operational efficiency.
Guest & Colleague Support
- Respond professionally and promptly to guest maintenance requests.
- Coordinate with Housekeeping, Front Office, Security, and other departments to ensure timely resolution of maintenance issues.
- Ensure guest comfort is maintained by minimizing disruptions during maintenance activities.
Health, Safety & Compliance
- Ensure compliance with IHG engineering standards, local building regulations, fire and life safety requirements, and environmental policies.
- Conduct routine inspections of engineering plant rooms, equipment, and hotel facilities.
- Maintain safe working practices and ensure proper use of tools, equipment, and personal protective equipment (PPE).
- Support emergency response procedures and participate in fire drills and safety inspections.
Team Leadership
- Supervise and guide Engineering Technicians during assigned shifts.
- Provide coaching and on-the-job training to develop technical competencies.
- Promote teamwork, accountability, and a culture of safety and continuous improvement.
Pre-opening Responsibilities
- Support the installation, testing, commissioning, and handover of all hotel engineering systems.
- Participate in defect inspections with contractors and consultants.
- Assist in developing Standard Operating Procedures (SOPs), preventive maintenance schedules, and asset registers.
- Support trial operations and ensure engineering readiness before hotel opening.
What We Are Looking For
- Diploma or Degree in Mechanical, Electrical, Building Services Engineering, or a related technical discipline.
- Minimum 3–5 years of engineering experience in an international hotel, resort, or large commercial facility.
- Previous supervisory experience is preferred.
- Pre-opening experience is an advantage.
- Strong technical knowledge of HVAC, electrical, plumbing, fire & life safety systems, and general building maintenance.
- Good troubleshooting and problem-solving skills.
- Ability to work independently, prioritize tasks, and make sound decisions during emergencies.
- Strong communication and teamwork skills.
- Willingness to work rotating shifts, weekends, public holidays, and be on-call when required.
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.
