Title: Document Service Support (Bank)
Working Place: IDMC Building, 18 Ton That Thuyet Street, My Dinh, Nam Tu Liem District, Hanoi
Working time: Mon - Fri | 9:00 - 18:00
Salary: 8tr8 Gross
Scope of work:
- Support daily office administration activities, ensuring smooth workplace operations and maintaining professional banking hall facilities.
- Act as the first point of contact for customers by understanding inquiries and redirecting them to the appropriate teams when necessary.
- Manage office supplies, coordinate with vendors for procurement activities, and support logistics-related administration such as taxi cards, parking, transportation, and entertainment expenses.
- Handle document management activities including receiving, recording, scanning, reconciling, tracking, and transferring customer applications and hard-copy documents within agreed timelines.
- Monitor document processing status and pending lists to ensure operational accuracy and timely completion.
- Provide administrative and secretarial support including meeting arrangements, preparing meeting minutes, consolidating reports, and supporting internal coordination activities.
- Support data extraction, market research administration, and information consolidation across systems and departments.
- Coordinate with internal stakeholders and other functions to monitor transaction status and ensure smooth operational execution.
Requirements:
- Bachelor's degree preferred in Business Administration, Banking, Finance, Office Administration, or related fields.
- Experience in Administration, Banking Operations, Customer Service, Office Support, or related functions is preferred.
- Strong organizational skills with high attention to detail and accuracy.
- Ability to manage documents, administrative tasks, and multiple priorities effectively.
- Good communication and stakeholder coordination skills.
Benefits:
- 12 - month contract sign with Talentnet
- Laptop provided
- Full Shui
