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ACB - Asia Commercial Bank

Director of Partnership (B2B2C)

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  • Posted 5 days ago
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Job Description

DESCRIPTION

  • Lead the partnership gotomarket (GTM) strategy to grow newtobank customers through B2B2C partners such as universities, MMLC ecosystems, corporates, and FinTech platforms
  • Design partner models, including system integration, digital onboarding flows, customer journeys, and operational coordination across ACB One and related channels
  • Drive pilot programs with key partners: student onboarding programs, SME crosssell via MMLC, and FinTech system integrations
  • Set and monitor performance metrics (onboarding volume, transaction value, 90 days retention, acquisition cost) and manage continuous improvement
  • Work closely with Legal, Risk, Digital, and external partners to ensure compliance and commercial effectiveness
  • Own end to end project management for the initiative: Planning, execution tracking, issue resolution, and reporting to the Transformation Director

REQUIREMENTS

  • 12+ years of experience in banking, fintech or partnership development, with strong exposure to B2B2C models, ecosystem partnerships, distribution expansion, SME/Payroll partnerships, or FinTech collaboration
  • Proven experience delivering partner led GTM models: from negotiation, contracting, system integration, to field execution and performance tracking
  • Hands on experience in NTB growth via enterprise partnerships, universities, industry organizations, or linked account models (collection/payout/autodebit)
  • Strong skills in market analysis, partner selection, negotiation, and managing end to end partnership operations
  • Ability to work across ecosystems (legal, tech, risk, operations) and navigate multi stakeholder environments
  • Ability to build business cases and P&L models for partnership based GTM programs

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Job ID: 144193059