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Director of HR Operations & Transformation (Hospitality/IFM)

  • Posted 5 hours ago
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Job Description

KEY RESPONSIBILITIESHR Leadership & Transformation
  • Develop and execute the People strategy in alignment with business growth and operational priorities.
  • Transform HR from a traditional support function into a strategic business partner.
  • Lead HR transformation initiatives, organizational development and change management.
HR Operations & Governance
  • Oversee HR Operations, labor relations, policies, processes and labor compliance.
  • Build scalable HR processes and service models for a large and rapidly growing workforce.
  • Strengthen HR governance and operational effectiveness.
Workforce Planning & Talent Acquisition
  • Lead workforce planning and manpower forecasting across multiple business operations.
  • Develop scalable recruitment strategies to support new business contracts and expansion.
  • Drive workforce productivity, labor utilization and workforce cost optimization.
HR Business Partnering
  • Build and strengthen the HRBP model across Operations, Finance, Supply Chain, Commercial and Corporate functions.
  • Partner with senior business leaders to improve productivity, employee engagement and organizational effectiveness.
Leadership & Organization Development
  • Develop leadership capability across Supervisors, Managers, Functional Heads and Executive Leaders.
  • Build succession plans and talent pipelines for critical positions.
  • Drive organization design, culture and leadership development initiatives.
HR Analytics & Digitalization
  • Develop HR dashboards, workforce analytics and people metrics.
  • Leverage people data to support management decision-making and business performance.
  • Drive HR digitalization and improve data-driven HR management.
REQUIREMENTS
  • 15+ years of HR experience, with at least 5 years in HR leadership roles.
  • Experience managing a workforce of 1,000+ employees.
  • Strong background in HR Operations, Industrial Relations and Workforce Planning.
  • Experience in labor-intensive industries such as IFM, Catering, Hospitality, Manufacturing, Retail, Logistics or similar sectors.
  • Proven experience partnering with C-level / Executive leadership.
  • Strong capability in HR Transformation, Change Management and Organization Development.
  • Hands-on experience working closely with Operations in a large-scale workforce environment.
  • Strong business acumen, analytical skills and stakeholder management capability.
  • Comfortable working in a fast-paced environment with significant organizational change.

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    About Company

    Job ID: 152553475

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