I. JOB PURPOSE:
- To establish and maintain sustainable relationships with digital business partners of MB Life, acting as the primary liaison to develop new partnerships and maintain long-term collaborations.
- The role is responsible for negotiating and structuring partnership scope, terms, and cooperation mechanisms with partners; managing the partner portfolio; identifying opportunities for cross-selling and up-selling to drive revenue growth; maintaining renewal relationships; and ensuring service quality and compliance with industry regulations and company policies from time to time.
II. KEY RESPONSIBILITIES:
1, Develop New Digital Business Partnerships
- Identify and develop new digital business partners for MB Life.
- Establish relationships with potential partners and represent MB Life in partnership discussions.
- Negotiate partnership scope, commercial terms, and remuneration mechanisms.
- Coordinate and facilitate completion of partnership agreement signing procedures.
2, Build and Manage Partner Relationships
- Act as the main point of contact between MB Life and its partners.
- Develop and maintain strong and sustainable partner relationships to ensure ongoing partner satisfaction.
3, Contract Service & Relationship Management
- Manage contract renewals with partners.
- Handle operational issues relating to contractual terms and conditions.
- Monitor premium collection management and support the resolution of partner-related complaints when necessary.
4, Business Growth
- Identify opportunities for cross-selling and up-selling related to digital business products.
5, Business Support Activities
- Propose partnership cooperation models and implementation approaches with digital partners.
- Work closely with Head Office departments to ensure effective partnership implementation.
6, Product & Industry Expertise
- Continuously update industry trends, new products, and company processes.
- Ensure all business activities comply with regulatory requirements and company policies.
7, Other Duties
- Perform other tasks assigned by the Domain Leadership.
III. JOB QUALIFICATIONS
1, Education
- Bachelor's degree or higher, preferably in: Insurance, Economics, Corporate Finance, Business Administration, or Marketing.
- Candidates with certifications or specialized training in digital business or digital product marketing are preferred.
2, Experience
- Minimum 2 years of experience in partnership management within digital business, fintech, insurance, banking, or financial services sectors.
- Candidates with experience in digital business implementation, digital partnership development, or strong knowledge of digital marketing, e-commerce, and online distribution models are preferred.
3, Skills
- Strong communication, negotiation, relationship-building, leadership, and problem-solving skills.
- Strategic mindset with the ability to multitask and collaborate effectively in a fast-changing environment.
4, Additional Requirements
- Understanding of digital marketing, customer behavior, and business model development.
- Flexible, proactive, creative, and results-oriented.
- Strong learning ability and adaptability.
