DevOps Engineer (Level 2)

Job Purpose:

The Network and Security Engineer L2 has an expert understanding of Security and IP Network functions such as extensive and expert knowledge in Security, MPLS, Internet, Ethernet, Wireless and Monitor tools. He/she performs tasks associated with the maintenance, installation, and change. He/she is responsible for implementation and administration of network and managed security hardware and software, enforcing the network security policy and complying with requirements of external security audits and recommendations.

Responsibilities:

1. Provides Level 2 support, Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems

2. Design, configure, deploy, and maintain the network and security infrastructure

3. Analyze problems, recommend solutions, products, and technologies to meet business objectives

4. Testing and checking the system for weaknesses in software and hardware.

5. Setup and Maintaining VPN, CDN, DNS and email security.

6. Creating antivirus and threat detection systems

7. Installing and maintaining data leak prevention system.

8. Working with ISPs in issue relate to Internet connectivity

9. Assist in incident response for any breaches, intrusions

10. Monitor systems for any anomalies, proper updating, and patching

11. Monitor vendor websites for potential threat alerts and software upgrades

12. Evaluates and performs planning, testing, and implementation of software and hardware upgrades.

13. Maintains system documentation and configuration data for regulatory and audit purposes.

14. Coach and guide Tier 1 technicians in their incident response, directing incident first responder actions, and appropriately escalating issues.

15. Researching and implementing new security protocols and technologies.

16. Other duties as assigned.

Skills & Qualifications:

Communicate effectively in English, both oral and written form.

Provides quality customer service above else; ensures an understanding between customer and IT to help providing workable solutions.

Customer oriented mind-set with good ability to manage customer expectations.

Clear communication with other IT teams (both written and verbal).

Knowledge & Experience:

Network Devices: Firewalls and Routers (Cisco ASA / Juniper Systems), Cisco Switches Peplink, A10, F5 load balancers, Nginx, Wireless Networks

AnyConnect VPN, IPSec site-to-site VPN

DLP, Antispam, Endpoint Security, Squid Proxy, IPS/IDS Solutions

Has good knowledge of Cloud (AWS) network and security

CDN and Anti-DDoS Protection

Familiar with ISO 27000 Series

Background with security standards, controls/countermeasures, risk and vulnerability assessments, security, and other frameworks such as ITIL

Experience on Linux

Experience on Gitlab, Ansible, Terraform is optional

(*) BONUSES & REWARDS

Competitive Salary

13th Month Salary & Performance Bonus

Employee of the Year Award

(*) TRAINING & DEVELOPMENT

In-house & Overseas Training

Full reimbursement for international Technical Certification

Global career opportunity

(*) ANNUAL PAID LEAVES

Vacation Leave: 12 days per year

Medical Leave: 6 days per year

1 extra seniority day for every 3 years of service

(*) HEALTHCARE

Annual Routine Check-up

Premium Healthcare Insurance (Generali)

Comprehensive Insurance

(*) WELLNESS AND LEISURE ACTIVITIES

Annual Team Building

Soccer & Badminton Club and Sports activities

Entertainment activities: Music band, Karaoke & Play-station time

Celebrations special events: Birthdays, Christmas, New Year/Year-end Party.

(*) PERKS

Fruits Days Twice a Month

Unlimited snacks & beverages