DevOps Engineer

About giftee Tech Vietnam

giftee Tech Vietnam is an ambitious Japanese IT startup based in Ho Chi Minh City, founded with the mission not just to bridge the gap between Vietnamese and Japanese professionals, but also to develop as one giftee. We are committed to fostering a friendly, collaborative, and growth-oriented work environment where talent thrives.

Position: DevOps Engineer (Senior) / Platform Engineer

We are looking for a hands-on DevOps Engineer (Senior) / Platform Engineer who takes strong ownership of system architecture, infrastructure quality, and operational excellence. You will work closely with engineering, product, and business stakeholders to build a reliable, secure, and scalable platform.

This role requires a balance of deep technical execution, proactive ownership, and the ability to enable teams through standards, tooling, and clear communication.

What you'll do:

Platform & Infrastructure (AWS)

• Design, standardize, and evolve AWS architectures (supporting mainly Ruby on Rails and Laravel applications)
• Build and maintain reusable, Terraform-based infrastructure modules for new and existing products
• Own infrastructure stability, scalability, reliability, and availability across all environments
• Lead infrastructure incident response, including root-cause analysis and preventive improvements
• Clearly communicate infrastructure risks, incidents, and remediation plans to product and engineering teams

Security & Risk Management

• Identify, assess, and mitigate AWS security risks (internal and external)
• Design and operate secure IAM policies, access control, logging, and audit mechanisms
• Proactively improve security standards and best practices across products

CI/CD & Developer Experience

• Design, implement, and optimize CI/CD pipelines with a strong focus on automation and reliability
• Standardize deployment workflows across teams and environments
• Improve developer productivity through automation, platform tooling, and documentation

Monitoring, Cost Optimization & Databases

• Design effective monitoring and alerting strategies with a strong signal-to-noise balance
• Optimize CloudWatch metrics, logs, and alarms
• Lead AWS cost analysis and continuous cost-optimization initiatives
• Define database operations, performance, and security policies
• Establish database query history and audit tracking standards

Cross-team Enablement & Platform Foudation

• Act as the initial owner of the Platform / DevOps function
• Define and document product-wide standards, including:
• Infrastructure & Infrastructure as Code
• CI/CD pipelines
• Git workflows and management
• Monitoring, alerting, and on-call practices
• Application error handling and Slack notification channels
• Proactively identify problems, propose solutions, and drive them to completion
• Help shape the future Platform / DevOps team and engineering culture

What we need:

Must have:

Strong hands-on experience with AWS (architecture, operations, optimization)

Deep knowledge of CI/CD and automated deployment

• Strong experience with Infrastructure as Code
• Terraform (required)
• CloudFormation (experience or solid understanding)
• Solid database knowledge (performance, operations, security)

3+ years of backend development experience

• Experience operating production systems

Linux and networking fundamentals

Strong ownership, motivation, and self-driven mindset

Ability to work independently and proactively in a team-building environment

Clear communication skills with both engineers and non-engineers

• Working proficiency in English

Nice-to-have:

• AWS or security-related certifications
• Container platforms (Docker, ECS, Kubernetes)
• High-traffic or distributed systems experience
• Experience building internal platforms or shared infrastructure
• Experience in multicultural teams (e.g. Japan/ Vietnam)

What we offer:

Benefit:

• At least 15 AL days/year (including 3 days for summer) +1 day AL for every work anniversary (maximum 5 days)
• Full salary insurance coverage with Private health insurance package
• Allowed flexible working hours with Flexible day-off request
• Salary review TWICE a year
• Equipment provided includes Macbook and widescreen monitor
• 13-month bonus
• Annual heath check at D.Y.M Center
• Transportation fee per month

Culture:

• Welcome gift with giftee T-shirt & stickers
• Ergonomic chairs applied to all employees

Flexible working areas between office area & playing area

• Access to PS games/ board game during leisure time, free snack / tea/ coffee
• Oversea company trip / Monthly Company e-Gift / Birthday Gifts
• Monthly lunch / dinner / team gathering

Development & Career Growth:

• Dev Training Benefit: AWS Sandbox environment for individual

Company-sponsored professional training courses

• Opportunity to greatly improve English skills from joining weekly English classes & Japanese classes
• Dev-sponsored AI systems while working
• Ready to join us Apply now by emailing your application to [Confidential Information]