DEPUTY MANAGER HUMAN RESOURCES (FMCG)

3-5 Years

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Early Applicant

Job Description

[PHUC SINH CONSUMER - K COFFEE]

DEPUTY MANAGER HUMAN RESOURCES (FMCG)

Working Hours:

MAIN DUTIES & RESPONSIBILITIES

1. Recruitment & Training (50%)

Develop and implement recruitment plans for the Store System, Head Office, and Sales Division to ensure timely manpower supply aligned with K Coffee's expansion strategy.
Standardize recruitment processes including job descriptions, sourcing channels, interviewing, and candidate assessment to optimize costs while maintaining high hiring quality.
Design and deliver internal training programs for new hires and existing employees (customer service, operational procedures, core skills).
Collaborate closely with Stores/Departments to identify manpower needs, promptly address staffing gaps, and ensure stable workforce readiness for business operations.
Monitor and evaluate training effectiveness; build competency frameworks and propose talent development and succession plans.

2. Human Resources C&B & Legal Compliance (30%)

Manage and control payroll, bonus, benefits, social insurance (SI), personal income tax (PIT) in compliance with labor laws and company policies.
Participate in developing, reviewing, and optimizing compensation & benefits policies especially Sales incentive schemes (KPIs, targets, commissions) to ensure competitiveness, motivation, and talent retention.
Supervise labor contracts (signing, renewal, termination) and ensure complete and compliant HR documentation in accordance with labor regulations.
Develop, update, and communicate internal regulations, HR policies, and procedures.
Handle and resolve employee relations issues, labor discipline, and employee benefit matters.
Coordinate with government authorities (Social Insurance Agency, Tax Authority, Department of Labor, etc.) for inspections, audits, and compliance matters.

3. Administration & Operations Coordination (20%)

Manage administrative services including security, janitorial services, technical maintenance, office supplies, pantry, etc.
Handle legal and administrative documentation (company charter, business registration licenses, permits), prepare and archive service, purchasing, leasing, and sales contracts.
Organize internal events such as teambuilding activities, meetings, anniversaries, birthdays, and company celebrations.
Control administrative expenses and prepare periodic budget and cost reports.
Ensure adequate facilities, safe working conditions, and a professional working environment for all employees.

REQUIREMENTS

College degree or higher in Human Resource Management, Law, Economics, Business Administration, or related fields.
Minimum 3 years of experience in a similar role, preferably in the FMCG industry.
Strong understanding of FMCG operational models.
Solid knowledge of recruitment, training, and HR operations.
In-depth understanding of Labor Law, Social Insurance, Personal Income Tax, and Compensation & Benefits.
Strong negotiation and coordination skills in administrative services (security, cleaning, maintenance, etc.).
Proactive, flexible, detail-oriented, and resilient under pressure.
Candidates with strong overall management and coordination capabilities are preferred.

BENEFITS