We're hiring!
Aon Vietnam is currently recruiting Deputy Manager Account Management, Health Solutions to join our team in Hanoi.
Aon is in the business of better decisions.
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Responsibilities
- Lead the execution of the agreed growth plan and budget for the allocated client portfolio, and actively contribute to the annual planning cycle.
- Manage and continuously improve the growth planning framework, including a regular and dynamic focus on the Market Assessment process.
- Review all outgoing client documents, including but not limited to renewal contracts and client workshop communications/decks, ensuring accuracy and quality.
- Share ownership of the Pipeline with the supervisor, taking a proactive role in monitoring, prioritizing and driving opportunities to closure.
- Coordinate, align and focus the best internal resources on key pipeline opportunities to maximize win rates and client value.
- Stay on track and increase year-on-year client retention ratio for the managed portfolio.
- Constantly identify valuable clients and business opportunities; develop and strengthen client relationships to positively influence sales and client retention.
- Maintain a positive Net Promoter Score (NPS) from clients and regularly review the value proposition to enhance the overall partnership position.
- Ensure accurate and timely input of leads and pipelines in the required internal platforms; oversee and guide the team members to maintain data integrity and discipline.
- Other tasks assigned by the supervisor/Head of Department.
Skills And Experience That Will Lead To Success.
- University graduates
- Solid experience in account management, sales or client management; experience handling key clients is an advantage
- Good customer relationship management skills
- Strong skills in written and verbal communication, analytical and problem-solving skills required
- Self-disciplined and organized
- Strong interpersonal skills effective communicator across organizational levels, self-awareness and emotional intelligence
- Good skills on MS systems including Word, Excel, Powerpoint required
Benefits
- Competitive salary and benefits package.
- Opportunity to contribute significantly to company growth and success.
- Work in a dynamic and fast-paced environment.
How We Support Our Colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email: [Confidential Information]
2573650
