Data Analyst (Anti-Fraud & AI Training)

DATA ANALYST

Location: Quang Trung Software City, District 12, Ho Chi Minh City

Language Proficiency: English (B2 level)

About Concentrix

Concentrix Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world's best brands including over 100 Fortune Global 500 clients and over 125 new economic clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy + Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public sector.

Role Description

• Perform deep-dive analysis of user login behaviours to distinguish between benign activities and malicious patterns.
• Generate high-quality Account Takeover (ATO) labels to serve as ground truth for machine learning training sets.
• Conduct root-cause analysis on anomalous login data to identify emerging fraud trends.
• Collaborate with engineering teams to provide feedback on model false positives and negatives.

Qualifications

• Mid-level or senior candidates, with 2-3 years of experience in Data Analysis
• Skills: Strong analytical skills with a proven track record in pattern recognition and data labeling workflows.
• Language: B2 English proficiency (preferred).
• Mindset: Ability to strictly adhere to SOPs and rapidly master proprietary internal analysis platforms.

Benefits

• Competitive salary and performance-based bonus.
• Equipment:

Access to proprietary internal analysis platforms and secure data environments will be provided.

Desktops and dual-monitor setups may be provided by the vendor

• 13th-month salary & 100% salary during probation + 14 annual leave days
• Full social, health, and Aon health insurance
• Lunch and parking support
• Clear career path and growth opportunities in a professional, dynamic environment
• Opportunity to work with top industry experts and talented colleagues
• Transparent, trustworthy, and inspiring workplace culture
• Participation in engagement and well-being activities: company events, Happy Day, best sales awards, etc