Customer Service Officer (Open for fresher)

Fresher

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Early Applicant

Job Description

Key Responsibilities

Receive and handle customer inquiries and requests related to loyalty programs and promotional campaigns.
Prepare daily, weekly, monthly, quarterly, and annual reports as required by management.
Coordinate with internal teams to support the implementation of promotions, customer events, and communication activities.
Provide administrative support, including document printing, filing, and record management.
Perform other tasks assigned by the line manager.

Requirements

College or Bachelor's degree in any discipline.
Previous experience in Customer Service, Customer Support, or related fields is preferred.
Proactive, enthusiastic, and responsible with a strong customer-oriented mindset.
Good communication and teamwork skills.
Proficiency in Microsoft Office applications, especially Word and Excel, is an advantage.

Benefits

Professional and dynamic working environment.
Opportunities for learning and career development.
Full social insurance, health insurance, and unemployment insurance according to labor regulations.
Additional benefits and allowances in accordance with company policies.