Customer Service Manager

SingleInterface is an AI-Retail Tech platform that helps multi-location brands and local businesses grow by turning their entire hyperlocal presence into a competitive advantage.Backed by $30M in funding from PayPal Ventures and Asia Partners, we are scaling our AI Retail Tech Platform to empower businesses with seamless digital presence management, AI-powered customer engagement, online reputation management, and store-level product & service integration. Our data-driven approach helps brands enhance customer experience, gain insights, and drive revenue growth. From managing digital visibility, listings, reviews, and microsites to analysing customer interactions, identifying high-intent audiences, and triggering AI-driven actions, SingleInterface unifies everything brands need to win locallyat scale. Our AI agents work together to deliver unmatched insights, automate complex workflows, and unlock real business outcomes including higher footfall, better customer experience, and increased revenue. We serve some of the world's largest enterprises and fastest-growing businesses, helping them stay ahead in every local market they operate in.

Our Vision

Making AI-driven solutions simple & accessible for hyperlocal businesses to manage complex digital marketing needs.

Our Mission

Deliver a frictionless customer experience and drive revenue growth across 10 million business locations by 2030.

Our Core Values:

Customer First We put our customers at the heart of everything we do.

Getting Things Done Speed and execution define our approach.

Being Authentic We stay true to our people and mission.

Being Finicky We obsess over the details that matter.

Being Techurious We challenge the status quo with tech-driven solutions.

Role Overview

As an Account Manager Automotive & Logistics (New Business), you will be responsible for driving new logo acquisition and revenue growth across multi-location Automotive dealerships, service centers, and logistics hubs in the Philippines.

This is a hunter-led, commercially driven role where you will engage marketing, operations, and business leaders to position SingleInterface as a strategic growth partner. You will own the sales journey from first conversation to deal closure and early success, helping brands improve local discovery, Google Maps performance, online reputation, and lead generation. While retention remains important, the primary focus of this role is new business generation and revenue impact.

Role Description

• Own the end-to-end new business lifecycle for Automotive & Logistics accountsfrom prospecting, discovery, and pitching to closing, onboarding, and initial go-live
• Drive new logo acquisition and location-based revenue growth across multi-location Automotive dealerships, service centers, and logistics hubs
• Identify and pursue high-potential prospects through outbound efforts, market mapping, partnerships, referrals, and industry events
• Lead consultative discovery conversations focused on Google Maps visibility, local search performance, reviews, lead generation, and ROI
• Pitch SingleInterface as a revenue and growth platform, tailoring use cases for dealerships, fleet operators, logistics providers, and service networks
• Build strong relationships with CMOs, Marketing Heads, Operations Leaders, and Franchise/Network Owners to influence buying decisions
• Own proposal creation, pricing discussions, commercials, and negotiations to successfully close deals
• Work closely with pre-sales, product, and marketing teams to deliver compelling demos, pilots, and proof-of-value engagements
• Ensure a smooth handover to onboarding and customer success teams post-close, maintaining accountability for early customer success
• Identify expansion opportunities during early lifecycle stages (additional locations, advanced features, add-ons)
• Maintain accurate pipeline management, forecasting, and CRM hygiene in line with revenue targets
• Support strategic pilots, lighthouse deals, and new feature launches to unlock new revenue opportunities in Automotive & Logistics.

What we require:

• Minimum education qualification - Bachelor's Degree from a reputable institute.
• Relevant Work Experience of 2 - 4 Years in New Business in SaaS targeting Automotive, Logistics and the likes of in The Philippines.
• Previously worked or handled Enterprise Clients and dealt directly with Top executives and Business Heads.
• Post Graduate Degree in Management will be an advantage.
• Excellent pitching & presentation skills.
• Candidates who have experience selling SaaS, Mar-tech, Ad Tech will be highly preffered.
• Proficiency in MS Excel, PowerPoint and Keynote; conceptual understanding of SEM/Google Analytics/AdWords a huge plus
• Social, has strong relationship building skills, is flexible and comfortable with ambiguity
• Excellent communication and analytical skills

What's on offer:

• An open culture where you can collaborate with employees from any team, anytime.
• We are very selective of our people, both on performance and cultural fit: You will enjoy working with the very best talent that is working together in a team.
• A platform for you to grow yourself with maximum speed with zero obstacles and make a real impact.

We believe in providing equal employment opportunities for all applicants. We appreciate diversity and believe that varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you.