Location: Long Hau Industrial Park, Can Giuoc, Long An (have shuttle bus from HCMC)
Working Time: Mon – Fri (8h00 – 16h15)
1. Job Description:
- Support CS on customer service activities.
- Support ensuring the customer enquiries and requests are addressed in a timely manner.
- Support handling customer complaints according to the Company procedures and service standards.
- Support coordinating with internal teams and suppliers to ensure the product quality and customers requirements are met.
- Assist other team members, provide support and report to Supervisor/ Team Leader
2. Requirements:
- College or equivalent required.
- Experience in Customer Service or related experience a plus
- Good written, verbal and telephone communication skills.
- Good data entry and organizational skills. Detail oriented and good follow-up skills
- Ability to effectively manage many priorities and issues.
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
3. Salary and Benefits:
- Gross salary: 7,000,000 VND/Month
- Breakfast Allowance: 300,000 VND/Month
- Full SHUI
- Sign contract with Talentnet
