What We Offer
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Click on the link below to learn what our employees have to say about Evonik:
https://careers.evonik.com/en/about/meet-the-team/
RESPONSIBILITIES:
- Manage all necessary import licenses for Evonik Vietnam including conditional chemicals and chemicals with the status of Dangerous goods.
- Manage all new chemicals registration in the National Chemical Database (NCI) in Vietnam. Ensure data entry quality and single-point-of-contact towards the authority managing the NCI.
- Manage the product registration of all new products launched in Vietnam, ensure compliance with local standards.
- Manage Evonik's annual reporting obligation according to the newly implemented National Chemical Law.
- Represent Evonik to Vietnam Customs in topics related to custom clearance (both Ho Chi Minh City and Hanoi), as well as coordination expedite custom clearance processes where possible.
- Support the team with tasks related to Customer Service as listed below.
- Monitor Accounts Receivable to prevent overdue payments and minimize bad debt exposure.
- Maintain accurate and organized documentation, including collection, filing, and secure storage of records.
- Address non-conformances and resolve customer complaints in alignment with the organization's Quality Management System (QMS).
- Review and validate Logistics Cost Debit Notes to ensure accuracy and compliance.
- Deliver outstanding customer service to foster loyalty and promote continued engagement with the company's products and services.
- Reviews the monthly KPI report established with 3rd party service provider and proactively works with service provider to identify gaps and improvement initiatives.
REQUIREMENTS:
- 2 years of relevant experience & background. Familiarity with SAP SD module & Order-To-Cash is preferred
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Mai NiemHoa
Company is
Evonik Vietnam Ltd.
