* Performance objectives:
- Contract: For both new customer & Existing customer
- Prepare contracts following templates (AIM or template of customer), review and verify all terms of contract and following with sales executive or directly with client until contract is signed
- Ensure contract renewals are performed in timely fashion coordinate with Owner Account and Operation manager for support if required
- Support product alternative proposals prepare costings and cost in use analysis for consultants manage to client acceptance and case closure
- Monitor, on monthly basis, account by account chemical consumption record case in CRM for any anomalies track to closure
- Prepare and send quotations for existing clients
- Ensure pricelist is up to date
- Track and execute rebate for customer follow contract
2. Report
- Prepare and submit monthly quantity sales for Account Manager
- Prepare and submit monthly report for Main Supplier with analysis
- Other report assigned by manager
3. Sales support & customer service
- Provide quotation and pricelist to existing clients
- Customer service: feedback and inform all related parties for customer issue
- Handle order-related complaints or issues, escalating to the appropriate department if necessary, and ensuring timely resolution.
- Update and maintain the customer database, ensuring that all information is accurate and up-to-date.
4. Other tasks will be assigned
* Requirements:
- Good communication and written in English
- Good at Excel skills
- Detail oriented, analytical skills
- Problem-solving and team-working skills
- Be able to self-motivate and have effective time management.
- Ability to work under pressure in a fast-paced environment.
- Ability to prioritize and manage multiple tasks simultaneously.
* What we offer:
- Competitive salary + monthly bonus + 13th salary
- An open and dynamic English working environment & promotion opportunities
- Great chance to develop through on-the-job training method
* Working location: 117 119 121 Nguyen Du, Ben Thanh Ward, HCMC
* Working time: 8:00 17:30; Monday Friday
