Customer Service Consultant

Company Description

Movetech is an international aesthetics and beauty clinic company with operations across the Philippines and Dubai. We specialize in building, operating, and scaling high-standard beauty clinics in emerging and premium markets.

With a strong focus on operational excellence, standardized systems, and customer experience, Movetech delivers consistent quality across regions.

We continue to expand globally, creating sustainable growth and career opportunities in the aesthetics industry.

Role Description

This is a full-time, on-site role for a Customer Service Consultant located in the Philippines or Dubai. The Customer Service Consultant will manage day-to-day communication with clients, address their inquiries, resolve issues, and ensure high-quality customer experiences. Core responsibilities include providing seamless customer support, identifying and addressing customer needs, and fostering satisfaction and loyalty through effective problem-solving and interpersonal interactions.

Benefits package

• Competitive monthly income:VND 60,000,000 – 80,000,000, based on performance and experience
• Attractive commission & performance incentives, clearly structured and transparent
• International working environment with exposure to the Philippines and Dubai markets
• Professional training in customer service, sales communication, and aesthetics industry knowledge
• Clear career progression within a fast-growing international aesthetics company
• Full support for overseas working arrangements (visa/work permit assistance, relocation support where applicable)
• Paid leave, holidays, and benefits in accordance with local labor regulations
• Opportunity to work closely with multinational teams and senior management, enhancing global career development

Qualifications

• Possess strong Interpersonal Skills to foster positive client relationships.
• Proficiency in Customer Support and the ability to handle inquiries effectively.
• Strong communication and problem-solving skills to manage customer interactions with efficiency and professionalism.
• Experience in a customer-facing role is highly desirable.
• Ability to work collaboratively in a fast-paced team environment.
• Proficiency in relevant customer