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By submitting this application to Home Credit Vietnam Finance Company Limited through LinkedIn, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link https://career.homecredit.vn/vn/article/id/217.
KEY RESPONSIBILITIES
- Lead, manage, and coach the Campaign team while fostering skill development and professional growth.
- Oversee capacity planning to ensure seamless delivery of new campaigns, maintenance, and updates.
- Propose and execute campaign strategies in alignment with CVM managements requests, utilizing the SAS Campaign Management tool.
- Monitor system performance, troubleshoot incidents, and implement optimizations to ensure business continuity, working closely with vendors and IT support to resolve issues.
- Analyze, design, and delivery new technologies and processes to extend our operational and strategical abilities that how to communicate with our customers.
- Drive project delivery and collaborate with cross-functional teams to align on campaign management and optimization strategies.
- Involve in new initiatives of system/function development for analyzing, designing and optimizing.
- Adapt proactively to evolving company and customer&apos needs with flexibility and innovation.
JOB REQUIREMENTS
- At least 5 year of experience in data and business analyst positions
- Hands on experience in campaign management tools such as SAS, Salesforce or other market standard tools for CRM/CVM/Campaign management
- SQL is a must with good understanding of relational databases
- Strong people management/ leadership skills
- Critical thinking, be able to read complex flowcharts
- Fluent English
COMPENSATION & BENEFITS
- 13th Salary Fixed and KPI Bonus
- Premium Health Care for personal & 3 dependants
- 24/7 Accidental Insurance
- 100% Social Insurance
- Meal + Phone Allowance
- Yearly Medical Checkup
- 18 Annual Leaves
- Professional and Transparent Working Environment
- Apply Latest Financial Technology in the World
