Purpose of the job:
Window to customer for all quality related. Feedback any customer quality concern/quality defect information to factory; Lead
factory to do corrective actions for customer complaint issues and continuous quality improvements. Work with sales to build solid
relationship with customers and work with team to provide good quality and service to exceed customer expectations.
Principal accountabilities/Main tasks:
- Communicate with customer for all quality tasks and track quality tasks to be closed (internal and external).
- Involve with project team for Control Plan, PFMEA, Yield Report etc and review with customer.
- Work with product engineer and process engineer to define product spec, SIP, IPQC check list.
- Guarantee product quality control plan implemented from IQC to production.
- Audit production line compliance by acting as customer representative.
- Other tasks assigned by manager.
Skills/Knowledge/Experience:
- Education: Bachelor, major in Mechanical or Engineering. Certificate of Quality Management ( ISO...)
- Experience (Years): 3 years as minimum, 5 years is desirable
- Familiar with quality control tools, such as Control Plan, PFMEA, 8D report, Corrective and preventive action report..
- Excellent written and verbal communication skills in English
- Strong computer skills including MS Outlook, Power Point..
- Pro-active and work carefully, be able to work under pressure
