Customer Operation Executive

This role reports directly to Contract & Distributor Operations Supervisor, will be responsible for supporting & managing all activities between Distributors, Retailers (POC) & Company.

RESPONSIBILITIES

I. Contract Management:

Contract Signing: Manage the full lifecycle of contracts, including tracking deadlines, managing renewals, and maintaining organized records and databases.

• Follow all the signing of Contract/Annex as company process.
• Ensure all the contracts are delivered On Time In Full & comply with company policies & procedures.
• Store all contracts/annex related in system.

Contract payment: Ensure all payment adhere to the company policies and industry regulations.

• Routinely contract performance and execution tracking
• Coordinate with RGM to finalize payment list for POC based on signed Contract & Annex.
• Work with Sales Team to collect document & get approval as DAG.
• Follow up with Distributor to ensure POC payment On Time in Full.
• Collect evidence & inform to RGM for reimbursement process.

II. Analysis & Reporting:

• Monitor contract performance, prepare detailed report, and provide recommendations for improvements.
• Master data contract signed/nearly expired to support Sales Team planning.
• Payment tracking to ensure 100% POC payment on time.

REQUIREMENTS:

• University/Bachelor s degree, preferably in in business administration
• Experience working with Distribution in the FMCG is an added advantage, minimum 1 years of work experience.
• Strong data & analytical skills & track record of delivery
• Good understanding of the underlying key sales metrics in FMCG
• Good Communication Skill

Microsoft Office proficiency

ABOUT US

Anheuser-Busch InBev (Ab InBev) The World's Largest Beer Company

Founded in 1366, Anheuser-Busch InBev (AB InBev) is based in Leuven (Belgium) and has branches in many countries, with a size of 150,000 employees worldwide.

Anheuser-Busch InBev currently owns more than 500 beer brands covering 150 countries. In which brands already present in Vietnam include Budweiser, Hoegaarden, Beck's, Leffe, Corona, and Stella Artois.

We build a sustainable company, brew beer and build different brands to embrace a Future With More Cheers. That is the future of each of us, is to always create something new to approach every moment in life. A future where each employee working at AB InBev, each partner of AB InBev, each customer, and the community, each person constantly dreams bigger, spreading that dream to those around and creating meaningful resonance for the entire world. AB InBev believes that with those joys, beer is the best catalyst.

Besides, AB InBev has always cared about People. One of the ten principles of the company is People, the most valuable asset of the company. This is evidenced by the fact that AB InBev Vietnam has been honored in the list of 100 Best Places to Work in Vietnam from the survey results conducted in 2020 and 2021 by Anphabe.

AB InBev - Data Protection Policy

Anheuser-Busch InBev Vietnam Brewery Co., Ltd (AB InBev) hereby undertakes to use the personal data received from the candidate for the recruitment process at AB InBev. AB InBev shall not provide or disclose personal data to external organizations without prior consent from the candidate.