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Customer Analytics Senior Officer

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  • Posted 3 hours ago
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Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About the Department

Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Overview Of The Role

  • Apply analytical thinking and knowledge of data analysis tools and methodologies and recommend actionable deliveries to for data migration, system build
  • Understand of data structure to quickly generate ad-hoc data to support business

Job Responsibilities

  • Design, develop, and optimize MIS dashboards for business performance tracking and management reporting.
  • Continuously enhance existing dashboards to improve usability, accuracy, and business relevance.
  • Manage and deliver routine MIS reports accurately and on time based on agreed cycles and SLAs.
  • Ensure consistency, accuracy, and quality of data used across all reports.
  • Review and optimize existing reporting processes to reduce manual workload and improve operational efficiency.
  • Analyze data trends and generate actionable insights to support business growth and performance.
  • Work closely with internal and external stakeholders to build, implement, track, and improve decision-making strategies.
  • Support business units with ad hoc data extraction, analysis, and reports.

Job Requirements

  • A bachelor's degree or higher is required.
  • 4-5 years relevant experience
  • Strong technical skills in using SAS/SQL, and other languages
  • Good communication and demonstration on decision making abilities
  • Bachelor's degree/University degree or equivalent experience
  • Data design and management
  • Qlik/Tableau
  • Banking/financial industry experience
  • Experience in data platform build
  • Data-driven & logical thinking
  • Multi-task performance and teamwork attitude
  • Proactive and be able to work independently
  • Willing to go extra miles
  • Positive outlook with a can-do mindset

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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About Company

Job ID: 145066185