Community Manager

Company Description

SwipeRx is the number one app for pharmacies across Southeast Asia. Today, SwipeRx connects over 300,000 pharmacy professionals from 50,000 pharmacies which reach more than 150 million patients every month. 1 in every 3 pharmacists across Southeast Asia uses SwipeRx to access online education and training, access industry information, and procure their inventory through our group purchasing organisation.

SwipeRx is a fast-growing, venture-backed, impact-driven technology company whose mission is to empower pharmacies to improve public health in their communities. We are a team of more than 500 smart and driven people operating across Southeast Asia. We work with the world's leading pharmaceutical companies as well as global health partners to improve the quality, affordability, and accessibility of medicine, rapid diagnostics, and care at the pharmacy.

To support our mission, SwipeRx is recruiting for a Community Manager to grow engagement through the largest digital community of pharmacy professionals in Vietnam. We need a highly ambitious and dynamic pharmacist with a passion for digital engagement and drive to excel. At SwipeRx, people who take initiative and ownership are rewarded significantly.

Responsibilities

• Manage in-app content to ensure alignment with the needs of retail pharmacists and partner requirements
• Recruit and oversee community contributors, including user-generated content from pharmacists across Vietnam
• Lead development, localization, and promotion of digital content and microsites across in-app and social media channels
• Conduct user interviews and qualitative research to gather insights and test new tools or content ideas
• Plan and facilitate online accredited training sessions using interactive, retail pharmacist-focused content and formats.
• Support in-pharmacy activation activities to increase pharmacy access to quality care
• Prepare reports, presentations, and platform demos for clients and partners
• Build and maintain relationships with pharmacy professional organizations to strengthen content and training initiatives

Requirements

• Bachelor's degree in Pharmacy
• Minimum 2 years of working experience in retail pharmacy setting
• Minimum 2 years of experience leading pharmacy detailing or activation teams
• Experience with digital platforms, mobile apps, or social media content
• Strong communication, coordination, and stakeholder management skills
• Excellent English skills