Communications & Relation Executive (8-month contract)

Primary Objective:

As a member of the Corporate Communications department, this position plays a critical role contributing to one of the company&aposs goal that is to 'strengthen AEON Holistic Brand in Vietnam Retail Industry' by realizing 2 missions below:

1. Enhance AEON Brand Image in the Perception of both External & Internal Stakeholders. That ensures the synergy of 3 Brand Pillars:

(1) Product/ Store Brand: at AEON Vietnam, the product brand pillar is divived into 2 key sub-pillars. That are:

(1.1) Store/ Business Segment Brand: e.g. 'AEON General Merchandise Store', 'Glam Beautique Specialty Store', 'MaxValu Supermarket', 'AEONESHOP E-Commerce', etc.

(1.2) Product/ Goods Brand: e.g. 'TOPVALU - AEON Private Brand Product', etc.

(2) Employer Brand: 'AEON Vietnam', which is branding and promoting AEON Vietnam Workplace as an Employer of Choice in Vietnam Retail Industry

(3) Corporate Brand: 'AEON Vietnam', which is to build the perception that unites a group of products/ services under the single name, a shared visual identity, and a common set of symbols.

2. Minimize the negative impact on AEON Brand caused by media crisis

Key Activities:

That includes 5 main functions as following:

1. COMMUNICATIONS: (a) Public Communications; (b) Internal Communications; (c) Owned Media Communications

2. RELATIONS: (a) Media Relations; (b) Talent Relations: Employees & Potential Candidates

3. RECOGNITION: (a) Award; (b) Leader Voice enhancement

4. BRAND MANAGEMENT: (a) Brand Identity; (b) Branding Assets; (c) Trademarks & Trade name Management

5. CRISIS MANAGEMENT: (a) Crisis Handling; (b) Media Hotline Management

Roles and responsibilities:

1. Public Communications (40%): to strengthen AEON Brand in the perception of multi-stakeholders by planning and implementing the effective communications projects/ campaigns

Role: This position, playing as a storyteller, who bridge the company&aposs stakeholders and AEON by the audiences&apos insight-driven story. Thus helping to build a long-lasting and trustworthy relationship and drive the target audiences&apos understanding, support and love to AEON Brand.

Goal: enhance AEON Vietnams brand performance to both internal and external stakeholders through effective communications

Tactic:

[1.1] Planning and implementing communications activities which are PR retainer, PR retaining, Communications campaigns;

[1.2] Organising and conducting communications focused events which are press conference, opening, launching, etc.

[1.3] Developing and writing communications content such as news release, articles, corporate profile, corporate brochure, video script, presentation, official letters, media interview, etc.

2. Media Relations (30%): to build and maintain the AEON good relationship with the journalists to generate the positive and earned media for AEON Brand

[2.1] Media Engagement:

(a) Developing and sustaining the network and relationships with journalists, particular with economy and market sections

(b) Organising and implementing regular and ad-hoc media engagement activities

[2.2] Media Appreciation

[2.3] Media Interview & Partnership: Being a primary contact to receive and handle media enquiries/ media issues

3. Crisis Management (20%): to minimize negative impact to brand image and reputation through managing & handling media crisis

[3.1] Daily Media Moniroting and Social Media Listening for potential crisis alert

[3.2] Being responsible to work with the related departments for related tasks which are assigned by direct supervisor in media crisis handling

4. Brand Identity Management & Reporting (10%)

[4.1] Brand Identity Management: Supervising and consulting on any use of AEON Trademark/Tradename, Brand Guideline

[4.2] Reporting tasks: being accountable for AEON Brand Performance reports, which are:

[a] Mass Media report: Quarterly & Year-end

[b] Social Media Report: Twice a year

[c] Brand Health Check: every 3 years

Requirement:

1. University degrees in 1 of following study fields: Communications, Marketing, Multi-Media, Business Administration, etc.

2. Minimum 3 years of experiences in 1 of following fields: Communications, Corporate Affairs, Public Relations, MKT, etc.

3. Experienced in Corporate Communications field is not required, but a plus point

Preferred skills:

1. Project Management

2. Customer-oriented Mindset

3. Interdepartmental Collaboration

4. Oral & Written Communications

5. Strong Research, Information Filtering & Data- Analysis

6. Problem Solving

7. Fluent in English (spoken & written)

8. Adaptability

9. Digital Literacy: Social Media, Canva, etc.

10. Office Literacy: Microsoft Office, Outlook, etc.

11. Logical & Critical Thinking

12. Good Sense of Leadership

Benefits:

Competitive salary

No probation

Transportation allowance

Full salary social insurance

Meal at canteen

Annual leaves

Training and learning development