Communication and Engagement Intern

ABOUT KFC

Colonel Harland Sanders opened the first KFC in Corbin, Kentucky, in 1938. He started with one restaurant, 11 herbs and spices, and an idea. From there, our incredible brand and product grew to what it is today. KFC is one of the five brands operated by our parent company, Yum! Along with Pizza Hut, Taco Bell, The Habit Burger Grill, and recently added Heartstyles.

KFC first came to Vietnam in 1997 with our first restaurant in Super Bowl, Ho Chi Minh City. Today, we are the biggest business in the fast-food industry in Vietnam, with more than 200 restaurants run and 5,000 restaurant team members. The Restaurant Support Centre (RSC) is located at the Bluesky office, Tan Binh District, near Tan Son Nhat Airport.

POSITION SUMMARY

Type: Internship (Full-time)

Duration: 6 months, flexibility depending on availability

Role Purpose:

The Communication and Engagement Intern will support KFC Vietnam's internal communication, employee engagement, talent acquisition and employer branding initiatives. This role contributes to building a connected and positive work environment by assisting in the planning/organizing of engagement activities, supporting recruitment efforts, and creating meaningful communication and media content.

Key Responsibilities:

Employee Engagement Programs: Support the planning and coordination of internal engagement activities, such as team-building events, holiday celebrations, and employee recognition programs; Assist in managing engagement tools (e.g., surveys, feedback forms) to help gather insights and contribute ideas to improve employee satisfaction.

Program Coordination and Support: Collaborate with different teams to support the smooth execution of engagement programs; Help maintain data and records of engagement activities to track their impact on employee satisfaction and team spirit.

• Talent Acquisition: Post job advertisements on various platforms, including job boards, social media, and company websites; Assist in screening and shortlisting candidates for various positions, particularly in the restaurant sector.

Media Support: Assist in the creation and editing of internal communication materials such as event recaps, digital newsletters, or visual content; support documentation of engagement activities through photos, videos, and basic content development for internal channels; support in creating social media posts and news updates for the company website.

1. Employee Engagement & Internal Communication

Assist in planning and organizing internal events such as team-building, employee recognition programs, and festive celebrations.

Support the creation of written content for internal communication materials, such as newsletters, announcements, and event recaps for internal platforms.

Help manage feedback tools (e.g., surveys, forms) and consolidate insights to improve engagement activities.

2. Talent Acquisition & Employer Branding

Post job advertisements across various platforms (job boards, social media, internal job portals).

Assist in screening CVs and shortlisting candidates for restaurant positions.

Support logistics for recruitment activities such as recruitment livestream, job fairs, company tour, and/or university workshops.

3. Content & Media Support

Capture engagement activities through photos and short videos during internal events.

Assist with basic media editing and the creation of visual content (e.g., banners, videos, social media posts) for internal and employer branding purposes.

Coordinate content posting on internal channels and support updates on the company website or social media.

4. Administrative & Cross-team Collaboration

Maintain records of engagement programs and support data tracking and reporting.

Coordinate with different departments to ensure smooth execution of engagement activities.

Professional Skills:

University student (final year) or recent graduate in Human Resources, Business Administration, Communications, Marketing, or a related field.

Strong verbal and written communication skills in both Vietnamese and English.

Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with design tools (e.g., Canva) or video-editing apps is a plus.

Creative, detail-oriented, proactive, and eager to learn.

Ability to multitask and work effectively in a fast-paced, team-oriented environment.

What you will gain:

Hands-on experience in internal communication, HR engagement, and recruitment projects.

Exposure to a dynamic international brand and a collaborative workplace culture.

Opportunities to contribute to real campaigns and events.

Internship allowance and participation in internal employee activities.

KFC Vietnam is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Disclaimer: This job description may not be a complete description of all the jobs and may be changed from time to time at the discretion of the management. It is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated withtheposition.