Role Overview
Ensuring smooth business operation & maximizing company's market development activities, operation process to drive growth & effectiveness
Ensure sales and stock data from the Distributor (NPP) system is standardized and accurate; calculate and control incentive/promotion programs and related accrual budgets; manage stock transfers between company warehouses and distributors; and support CRM system operations.
Key Responsibilities
1. Master Data Management
- Raw data management: Work with Distributors (NPP) to collect, reconcile, and standardize sales, stock, and customer data in line with company requirements and reporting standards.
- Data analysis and reporting
- Coordinate with sales teams, manage customer relationships, and monitor sales initiatives to enhance performance
2. Trade Program Incentive Calculation (Loyalty / Contract / Rebate)
- Promotion Program checking and validate
- Calculate incentive payouts for Loyalty, Sales Contract, and Rebate programs, as well as other programs as requested by management
- Verify the validity of, and reconcile actual results against, Bonus / FOC Payment promotion programs.
3. Employee Incentive Calculation (Sales Contest / KPI)
- Calculate incentive payouts for employees under sales contest programs and assigned KPI targets.
- Tracking process and dashboard for incentive and SFE KPIs
4. Stock Management & Transfer
- Monitor stock levels at company warehouses and distributors/region/channel; plan and execute stock transfers between warehouses and distributors.
- Streamline processes across departments to improve efficiency, productivity, and compliance with company policies and industry regulations
5. Accrual & Budget Booking
- Record budget bookings / accruals related to programs being implemented
- CRM Support: Support CRM system operation and resolve issues as they arise.
- Compliance and Risk Management : Ensure adherence to industry regulations, company standards, and risk mitigation strategies
Qualifications & Experience
- College/University degree in Economics, Finance & Accounting, Business Administration, or a related field.
- Minimum 2 years of experience in Sales Admin, Trade Marketing, Channel/Distributor Management, or a related role involving sales data processing and incentive/promotion calculation.
- Experience working and coordinating with Distributor (NPP) systems is an advantage.
- Experience calculating and controlling incentive/rebate/accrual programs is an advantage.
- Experience using CRM/ERP software or other sales data management tools.
- Good to advanced Excel skills (formulas, large data processing, dashboards); knowledge of Power Query/Power BI is an advantage.
- Strong data analysis skills with high accuracy and attention to detail; able to identify discrepancies or anomalies in data.
- Good time management and organizational skills, able to manage multiple tasks and programs running in parallel.
- Strong communication and coordination skills with stakeholders (distributors, Accounting, Sales, Marketing departments).
- Problem-solving skills to handle issues arising during data reconciliation, incentive calculation, or system operation.
- Basic English reading proficiency for work-related documents (as required by the company).
