Responsibilities:
- Monitor key Collection performance indicators including roll rates, collection
efficiency and effectiveness. Present any findings / insights and actionable
recommendations to management in a weekly regular meeting.
- Work closely with the collections team to ensure alignment between strategy
and operations.
- Regularly evaluate and adjust collection strategies through data-driven
decision-making and feedback loops.
- Work with the data science team to integrate advanced analytics into
collection strategies.
- Continuously implement A/B testing for different collection strategies to
determine which approaches are most effective and optimize recovery.
- Actively identify opportunities to improve Collection performance.
- Participate on new product/program launch and process change
implementation.
Qualifications:
- 5+ years of experience in collections, risk management, or a related analytics
role
- Strong knowledge of data analysis and statistical tools (e.g., SQL, Python, R,
SAS)
- Experience with collection management systems and decision engines,
especially in Robot-based collection methods, and segmentation
methodology for effective collection strategies
- Analytical and creative problem solver, with flexibility to accommodate
business needs and high attention to details
- Ability to contribute consistently and positively in a fast-paced environment
