Cluster People & Culture Manager, Fraser Residence Hanoi

About the role

As the Cluster People & Culture Manager within our esteemed internal hotel group, you&aposll assume a multifaceted role integral to the harmonious functioning and sustained growth of our properties. As a member of the People & Culture organization, the role contributes a high level of People & Culture generalist knowledge and expertise and is accountable for talent acquisition, workforce planning, performance management and development for property employees. The role generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, the role utilizes a People & Culture Business Plan aligned with property and brand strategies to deliver People & Culture services that enable business success; as well as ensures compliance with all applicable laws, regulations, and operating procedures.

Key Responsibilities:

• Build effective relationships with stakeholders and managers as a trusted People & Culture Leader to deliver effective People & Culture strategy, in alignment with applicable regulations, and Company’s Policy & Procedure
• Delivers sound results by coordinating implementations, tracking results, problem solving, and leveraging efforts across units wherever possible.
• Translates business priorities into property People & Culture strategies, plans and actions in People & Culture functions including activities including workforce and manpower budget planning, performance management, employee relations and reward
• Makes decisions to manage the talent pipeline at the property.
• Review and propose changes to the employee compensation and benefits from time to time to remain competitive
• Develop and execute employee engagement strategies to improve internal communication and positive culture
• Oversees interviewing and selection practices, making sure that managers are properly trained and equipped.
• Serves as resource to property People & Culture staff on employee relations questions and issues.
• Participate in group, global, or cluster projects as assigned
• Perform other related ad-hoc duties as needed

Requirements:

• Bachelor’s degree in hospitality management, or a related field.
• Minimum 5 years of relevant experience, with at least 2 years in a managerial role within the hotel or hospitality industry.
• Strong analytical problem-solving skills and high computer literacy.
• A team player with strong interpersonal and communication skills.
• Self-driven and able to work within tight deadlines.