JOB OVERVIEW
FPT Software is looking for a SysOps & Azure Cloud Engineer to join a key program serving major global customers. In this combined role, you will be responsible for both maintaining robust on-premises/hybrid server infrastructure and operating cloud-based solutions on Microsoft Azure — including Azure Virtual Desktop (AVD) environments.
Join us on this new exciting journey and be part of a world class team that creates a lasting impact while nurturing your professional growth.
RESPONSIBILITIES
System Administration & Infrastructure
- Ensure stability, reliability, and performance of customer server infrastructure.
- Install, configure, and maintain physical and virtual servers (including VMware environments).
- Manage server operating systems and apply security patches and updates.
- Implement IAM policies, RBAC, MFA, and integrate with directory services.
- Maintain backup and recovery systems using tools such as Veeam.
- Provide support at the application layer including Office 365, Intune, and Active Directory/Azure Entra.
Azure Cloud & AVD Operations
- Monitor and operate cloud-based systems/applications on Azure to ensure stability and reliability.
- Manage and support Azure resources: VMs, AKS, Storage Accounts, Active Directory/Entra, Application Gateway, Key Vault, etc.
- Master Image Management for AVD environments.
- Install AVD connection programs and guide users on connection procedures.
- Handle AVD connection failures, security patches, and simple/AD policy inquiries.
- Handle L2 incidents: perform root cause analysis, collaborate with relevant teams for resolution, and minimize downtime.
- Participate in disaster recovery (DR) drills/testing and ensure systems meet security, compliance, and governance requirements.
- Build and maintain monitoring dashboards, alerts, and reports to support operations.
- Write and maintain technical documentation, SOPs, and operational guides.
REQUIREMENTS
[Required]
- Bachelor's degree in Computer Science or a related field, with 3+ years of experience in system administration and/or cloud operations.
- Proficiency in Windows Server administration and VMware technologies.
- 2+ years of hands-on experience with Azure Virtual Desktop (AVD) and FSLogix profile management.
- Strong knowledge of Azure services including Networking, Virtual Machines, Storage, and Identity Management.
- In-depth knowledge of Office 365, Azure AD/Entra, Intune, Defender for Endpoint, and Group Policy management.
- Expertise in IAM, MFA, and security auditing.
- Scripting skills (PowerShell, Python, Bash) for automation.
- Experience with Veeam backup and recovery solutions.
- Strong analytical, troubleshooting, and performance tuning skills.
[Preferred]
- Microsoft Certifications (e.g., AZ-140, AZ-104, AZ-500).
- Experience with Windows 365 Cloud PC.
- Knowledge of WVD/AVD scaling, cost management, and optimization.
- Experience in hybrid AVD deployments.
- Understanding of Citrix or VMware Horizon in relation to AVD.
WHAT COMPANY OFFERS
- Competitive salary package based on skills and experience.
- FPT Care insurance plan tailored for FPT employees.
- Attractive annual summer vacation allowance.
- Sponsored training courses for personal growth and up to 100% coverage for certification costs.
- Global and inclusive workplace with monthly cross-cultural events.
- International exposure and career growth across global locations.
- Work-life balance benefits with a flexible leave policy and annual health check-ups.
- Opportunities to work overseas with global customers.
- Other benefits following the Labor Laws.
