Cloud Engineer AWS - Signing Bonus up to 20M

RESPONSIBILITIES

• Receive and handle technical questions/requests related to Datadog or similar systems (Dynatrace, New Relic, Splunk, Grafana Stack/Cloud, Prometheus + Grafana, Elastic Ob-servability) in cloud and on-premises environments.
• Provide customer support online (tickets/email/Zoom).
• DATADOG ticket escalation.
• Analyze features and respond to/clarify requests using DATADOG documentation (DATADOG Docs).
• Perform additional DATADOG-related tasks (e.g., ORG analysis reports, etc.).

REQUIREMENTS

• Education: Bachelor's degree in Computer Science, Mathematics, Information Systems, or a related field.
• Core Experience: 5+ years in Infrastructure Operations.
• Infrastructure Monitoring: Hands-on experience in cloud and on-premises environments using Datadog or comparable platforms:
• Commercial SaaS: Dynatrace, New Relic, Splunk Observability / SignalFx, AppDynamics.
• Open-source / Hybrid: Grafana Stack (LGTM: Loki, Grafana, Tempo, Mimir/Prometheus), Prometheus, Elastic Observability (ELK Stack).
• Containerization & Cloud:
• Experience with container services (Kubernetes, Docker).
• Solid understanding of cloud environments (AWS/Azure) and integration with cloud-native services.
• Databases & Proxies (Basic Knowledge):
• Oracle, MySQL, and Amazon RDS.
• Proxies such as Squid and HAProxy.

WHAT COMPANY OFFERS

• Competitive salary package based on skills and experience
• FPT Care insurance plan tailored for FPT employees
• Attractive annual summer vacation allowance
• Sponsored training courses for personal growth and up to 100% coverage for certification costs
• Global and inclusive workplace with monthly cross-cultural events
• International exposure and career growth across global locations
• Work-life balance benefits with a flexible leave policy and annual health check-ups to sup-port employee well-being
• Be part of our hugely international environment; we are currently working with the cus-tomer, where you can have many opportunities to work oversea
• Other benefits following the Labor Laws