Accurate Data Entry of Claim Information: Enter claim data, documents, invoices, and member information into the system with high accuracy and completeness.
Turnaround Time (TAT) for Data Entry: Ensure timely data input to support claim assessors and meet SLA for claim processing.
Document Validation & Preparation: Check completeness of claim documents, scan/upload files, and classify documents into correct categories in the claim system
Coordination with Claim Assessors and Investigators: Support claim assessors with required data, missing information, and system-based updates; coordinate with Customer Service for inquiries.
Filing, Archiving & Document Management, Scan, Upload Document: Ensure proper electronic and physical archiving of claim documents for audit readiness and traceability.
Perform other tasks and assignments as directed by the Head of Department to support claims operations and improvement initiatives
Job Requirements:
University/college graduated.
Candidates with established experience in data entry, administration, insurance, or backoffice operations will be given strong consideration.
Capable of committing to fulltime work for a duration of six months.
Time management skills.
Good insurance knowledge.
Good verbal/written communication.
Proficient in MS Office. Master other advances technology preferred.
Demonstrates a strong sense of responsibility and consistently adheres to established policies and procedures.
Benefits:
Attractive salary package
Comprehensive social insurance and personal accident coverage
Welcome gifts for new employees
Modern, well-equipped office in a spacious work environment
6 days of annual leave for every 6 months of contract
