Company Description
Established in 2000 in Turkey, Rixos pioneers the ALL Inclusive, ALL Exclusive concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
The Chief Steward is responsible for leading the full stewarding operation of a
large-scale, multi-outlet F&B environment. This role ensures world-class hygiene, sanitation, equipment management, and cost control in line with Rixos brand standards, Vietnamese regulations and international food safety requirements.
This is a hands-on leadership role visible on the floor, firm on standards and sharp on numbers.
Key Responsibilities
Operational Leadership
- Lead and manage the stewarding department across all kitchens, outlets, banquets, and back-of-house areas
- Ensure continuous supply of clean, safe, and well-maintained equipment for all F&B operations
- Oversee night cleaning, deep cleaning schedules, waste management, and back-of-house organisation
Hygiene, Safety & Compliance
- Enforce strict compliance with Vietnam food safety laws, HACCP, and Rixos hygiene standards
- Work closely with the Executive Chef and F&B leadership on audits and inspections
- Maintain high standards in food production, storage, waste handling, and chemical usage
Cost Control & Asset Management
- Control stewarding payroll, breakages, chemical consumption, and operating expenses
- Manage inventories, par stocks, and equipment lifecycle (including FF&E)
- Support budgeting, forecasting, and annual inventory exercises
People Leadership
- Lead, train, schedule, and develop a large stewarding team
- Drive performance, accountability, and a positive working culture
- Conduct appraisals, coaching, and succession planning
Collaboration & Standards
- Partner closely with Kitchen, F&B, Housekeeping, Engineering, and Purchasing
- Ensure all Rixos brand standards, rituals, and operational manuals are implemented and upheld
Qualifications
- Proven experience as Chief Stewardin a large hotel or resort with high-volume F&B
- Strong knowledge of HACCP, food safety, hygiene, and sanitation standards
- Solid financial acumen: cost control, inventory control
- Confident leader with hands-on operational presence
- Ability to work within Vietnam's regulatory context
- Fluent English required; Vietnamese language skills are a strong advantage
Additional Information
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.
