Job Purpose
TCGI is a newly established insurtech-driven general insurance company, backed by the Techcombank ecosystem, with a strong ambition to become a market-leading, innovation-led insurer in Vietnam.
We are seeking a Chief Risk Officer (CRO) to join the founding leadership team and build a best-in-class, forward-looking risk management function from the ground up, enabling scalable, technology-driven and profitable growth.This is a high-impact, build-from-scratch role, requiring a leader who can balance strong risk discipline with business growth in a dynamic environment.
Enterprise Risk Strategy & Governance
- Develop and implement the Enterprise Risk Management (ERM) framework across all functions
- Define and manage the company's risk appetite aligned with business strategy
- Establish robust risk governance, policies, and control frameworks
- Provide independent risk advisory to the CEO, Board of Directors, and Risk Committees
- Ensure compliance with regulatory requirements, including solvency and reporting standards
Insurance Risk Oversight & Business Risk Management
- Oversee core insurance risks, including:
- Underwriting governance (risk selection, pricing adequacy, authority limits)
- Portfolio performance (loss ratio, combined ratio, concentration risk)
- Claims management (fraud prevention, claims leakage control)
- Monitor operational and distribution risks across all channels (agency, broker, bancassurance)
- Ensure balanced decision-making between growth, profitability, and risk discipline
Risk Function Build & Transformation
- Build the Risk function from inception, including operating model, structure, and talent strategy
- Establish risk systems, data infrastructure, and reporting capabilities
- Lead risk-related activities in licensing and regulatory engagement
- Drive risk culture and embed risk awareness across the organization
- Develop high-performing teams and future leadership pipeline
Success Profile - Qualification and Experiences
- Minimum 15+ years of experience in general insurance or financial services
- Strong expertise in underwriting, claims, and reinsurance
- Proven track record in building or transforming risk management functions
- Experience working with regulators and solvency frameworks
