Objectives
The CRO owns revenue as a coherent operating system that is scalable, predictable, margin-disciplined, increasingly platform and AI-enabled. Beyond sales, partnership and marketing leadership, the CRO owns the integrated end-to-end revenue system of PMAX.
Job Description
1. Firm Revenue Ownership
Directly accountable for:
- Total revenue and revenue growth
- Gross profit and margin quality
- Net Revenue Retention (NRR)
- CAC, LTV, and payback
- Forecast accuracy (quarterly and annual)
2. Growth System Architecture & Operation
Design, operate, and continuously evolve the entire revenue engine, including:
- Corporate & Product Branding
- Demand generation (brand, content, performance, partnerships)
- Sales motions (new acquisition, expansion, renewal)
- Partnership (co-branding, co-hunting, co-serving)
- Account growth and customer lifecycle management
- Pricing, packaging, and discount governance
- Gotomarket for new offerings (platform, OAAS, consulting, AIdriven products)
3. Revenue Operations & Intelligence
Own endtoend RevOps:
- Pipeline architecture
- Forecasting logic
- Pricing models and approvals
- Incentive and commission design
- Revenue data integrity
- Outcome and uniteconomics modeling
- Revenue and NRR dashboards
- Earlywarning diagnostics across the funnel
- CRM Management & Utilization
4. CrossFunctional Integration
Act as the integrator across the company, ensuring alignment between: Growth, Sales, Pods, CoEs, Platform, Finance, Back Office
5. Organization, Talent, and Standards
Build and continuously upgrade the growth organization, including: Growth marketing; Business development/sales; Partnerships; Client Renewal, Client success and expansion & RevOps.
6. Strategic Evolution
Lead the company's revenue evolution toward: Subscription and outcomebased models; Platformdriven growth; Global GTM expansion (SEA, US/EU).
Job Requirements
Experience
- 1220+ years in growth, revenue, consulting, or techenabled services
- Experience in managing the Revenue of 1000 Bil+
- Experience in managing 2-50 Sales, 2000+ Clients
- Proven ownership of revenue numbers, not just functions
- Experience building multimotion GTM systems
- Lived through at least one major business model transformation (services product/platform/ subscription)
Strong backgrounds include:
- Techenabled services
- Consulting or advisory firms
- SaaS + services hybrids
- Platform businesses with complex GTM
Capabilities
- Systems thinker: understands feedback loops, leverage, and compounding
- Dataliterate: Highly data-literate, able to translate funnel metrics and unit economics into clear growth decisions and operating discipline.
- Executive muscle: can challenge strong peers and the CEO constructively
- Mentally tough: calm under pressure, numbers do not scare
- Handson when required: CRM, pricing models, deal reviews
- Strategic partnerships and VIP / enterprise-tier clients
- Outcomedriven, not effortdriven
- Comfortable with ambiguity and imperfect data
- Willing to say no to bad revenue
- Longterm oriented but executionsharp
- Motivated by building something durable, not personal optics
Cultural & Leadership Traits
- Outcome-oriented
- Comfortable being challenged by the CEO, Head of Delivery,and CoE Leads
- Highly data-literate
- Curious about AI, systems, and platforms
- Calm under pressure, high standards
