Center Manager (Education)

BrightChamps is a multinational company based in Ed-Tech that has Branches in more than 30 Countries around the World. BrightChamps is one of the fastest growing Startups in India. BrightChamps is involved in the field of programming education for children aged 6-16.

Our Vision: To become a global platform which is synonymous to high quality education around important life skills. We believe that the world is evolving faster than ever and curriculum taught at school may not suffice, thereby creating a gap. We, at BrightChamps, are driven to bridge that gap, laying strong foundations around important life skills, yielding superlative outcomes, at large.

Market : Global (already made a mark in 25 countries)

Life skills : Technology foundation, Financial literacy, Robotics, Effective communication, etc..

Journey so far: Having started in July 2020, BrightChamps is one of the fastest growing EdTech companies, globally. Our strong PMF, coupled with our remarkable execution, have translated into fast growth. Our growth is also attributed to the academy, conducting more than 0.1 million classes every month and the customer revenue directly funnelling into our growth.

Our growth curve gained traction from global marquee investors, including GSV Ventures (USA), Premji Invest (India), Binny Bansal (Flipkart founder), BEENEXT (Singapore). Valued at half a billion, in little more than a year, we raised funding of 63 million USD from these Tier 1 investors.

Responsibilities:

1. Planning and Training

• Plan and work with Head of Sales /CEO for weekly, monthly quarterly and yearly activities to drive sales and re-sales
• Plan for monthly, quarterly, and yearly to train/coach staff in department

2. New sales and repurchase management

• Monitor sales and re-sales performance daily
• Monitor conversion rate (visitors placement tests- sales) daily
• Follow up bookings daily
• Cooperate with other training centres to maximize sales and re-sales for the company
• Monitor telesales activities at centre

3. Marketing

• Online Marketing:work with Digital Marketing team to come up with ideas about the optimal Paid Marketing Strategy, involving, Paid Social (Facebook and local social media)
• Offline and Integrated Marketing: development of localized marketing plans, materials, and tools to drive enrollments; cooperation with centers for events; public relations.

4. Customer satisfaction

• Coaching and training team members at center
• Conduct Workshop/Training for sales and care team

5. School partnership

• Visit school to build relationships and organize events to generate leads
• Monitor school contracts to make sure deliver good service to the students

Requirements:

• Bachelor's degree in business, marketing, communications, or a related field.
• Ability to think independently, thoroughly, and critically in fast-paced contexts
• Ability to collaborate with stakeholders from local, national, and international constituencies
• Excellent communication and creative-thinking skills, with an ability to use data to inform all decisions
• Ability to foster collaboration and trust, work collegially, and inspire others to high levels of performance

Benefits:

• Employee Engagement Activities, Team Building Events
• Getting 13th month pay every year as company rule
• Company's labor policy completely pursuant to Vietnamese labor legislation (social & health insurance, annual leave, working conditions, etc.);
• Young, dynamic working environment
• Snack, coffee free in office
• Join our team building program and many parties (lunch party, dinner party, cinema,...)
• Having the chance to work with skilled foreign professionals

Workplace:

Hub 2: 672A43 Phan Vn Tr, phng 10, qun G Vp, HCM

Hub 3: 211 B Bao Tn Thng, phng Sn K, qun Tn Ph, HCM