Key Responsibilities:
- Analyze existing business processes specific to our lending operations to identify inefficiencies, redundancies, and areas for improvement.
- Lead process redesign workshops to streamline lending operations, increase productivity, and ensure consistency through the development and management of SOPs.
- Implement process changes within the lending sector while minimizing impact on day-to-day operations.
- Develop metrics to measure process improvements and ensure sustained gains in performance and quality within the collateral loan business.
- Coordinate with IT and other departments to leverage technology in automating and optimizing lending processes.
- Manage projects from conception through implementation, including stakeholder communication and timeline management specific to the lending business.
- Train and guide staff on new processes, systems, and SOPs within the lending operations.
- Prepare and present regular reports on process improvement projects and their outcomes to senior management, with a focus on lending operations.
JOB REQUIREMENTS:
- Bachelor's degree in Business Administration, Industrial Engineering, or a related field. A Master's degree is preferred.
- 2-3 years of experience in a process improvement role, with substantial experience in the lending or financial services industry, e-commerce
- Strong analytical and problem-solving skills with a proven ability to oversee and manage multiple projects.
- Experience with Lean, Six Sigma, or other process improvement methodologies; certification is a plus.
- Proficient in using process mapping and project management software.
- Excellent interpersonal and communication skills, capable of working with cross-functional teams and influencing without authority.
- Strong leadership skills with the ability to drive change and achieve results in a lending business environment.
BENEFITS:
+ Salary increments, performance bonus based on OKRs mid-year and year-end review.
+ 12 days of leave with full salary.
+ Meal, gasoline, and mobile phone allowance and personal health insurance package allowance
+ Holidays bonus, healthcare package
+ Learning and Development programs
+ And other benefits according to the Company's compensation system.
+ Office hours: Monday- Friday, from 8:30am-5:45pm
+ Friendly, high-performance, dynamic and modern working environment in a leading Fintech company in Southeast Asia.
+ Working with the modern equipment needed to improve work efficiency.
+ Cooperating and working with many domestic and multinational partners.
